Auto Claims Representative

Lobel FinancialAnaheim, CA
19h

About The Position

Join one of the top Auto Finance companies in the industry! Lobel Financial is a full-spectrum lender that specializes in the acquisition and servicing of prime and sub-prime auto loans. We offer competitive salaries, great benefits, work-life balance, and job stability. Job Summary: You will be responsible for processing auto insurance claims full cycle through settlement. You will also be responsible for filing claims following an accident or an incident that caused damage to a motor vehicle.

Requirements

  • Prior Auto Claims experience preferred.
  • Bilingual (Spanish-English) required.
  • Exceptional critical thinking and problem solving.
  • Excellent organizational and multi-tasking abilities.
  • Working knowledge of office devices and office procedures.

Responsibilities

  • Receives reports of claims damage via telephone and provides customer service to our auto loan holders/insurance adjusters.
  • Processes written claims, contacting policyholders to gather additional information as needed.
  • When an accident has occurred, acquires a copy of the police report and gathers facts concerning the accident, any injuries, or property damage.
  • Explains the claims management process to policyholders.
  • Determines the location of the vehicle and assigns the claim to a claims examiner.
  • Updates policyholder's claim history by entering required information related to the claim.
  • Handles all settlement of all claims
  • Performs other related duties as assigned.

Benefits

  • 401K with company match
  • Medical, dental and vision
  • Optional life insurance
  • Paid holidays
  • Paid vacation and sick days
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