Automation Technician

OSM Worldwide • Glendale Heights, IL

1d • $65,000 - $73,000

About The Position

OSM is a dynamic, high-growth organization specializing in B2C eCommerce small parcel mail sortation. We are excited to announce that we are looking for a skilled and motivated Automation Technician to help keep our advanced sorting and automation equipment running at peak performance. In this role, you’ll be responsible for equipment uptime, troubleshooting hardware and software issues, and performing preventive maintenance — all while delivering excellent service to our internal and external customers. If you enjoy hands ‑ on technical work, solving complex problems, and working in a fast ‑ paced operational environment, this role offers a great opportunity to grow your skills and make a direct impact.

Requirements

• High school diploma or equivalent required.
• At least 3 years of related industry or equipment maintenance experience (or equivalent combination of education and experience).
• Strong electronics and electrical background.
• Solid mechanical knowledge.
• Ability to read technical drawings, schematics, and documentation.
• Proficiency with hand and power tools and measuring equipment.

Nice To Haves

• Associate degree, technical diploma, or coursework in electronics, advanced mechanics, or software preferred.

Responsibilities

• Troubleshoot and resolve equipment issues quickly to ensure maximum system uptime.
• Perform scheduled preventive maintenance inspections on sorting and automation equipment.
• Partner with equipment vendors to support new installations and system upgrades.
• Manage parts inventory and maintain on ‑ site tools and company assets.
• Respond to emergency and non ‑ scheduled service calls, including on ‑ call coverage as required.
• Support Operations with sortation activities or general building maintenance when needed.
• Provide technical support and training to other site technicians.
• Review service bulletins, schematics, and retrofit instructions and take appropriate action.
• Continuously look for ways to improve service quality, efficiency, and reliability.

Benefits

• Competitive base salary.
• Comprehensive health benefits: medical, dental, and vision.
• Employer-paid short-term disability and life insurance.
• Immediate access to paid time off and holidays.
• 401(k) with 4–7% employer contribution and profit sharing.
• Gym reimbursement.
• Annual salary is budgeted between $65,000-$73,000.
• You'll also receive an on-call stipend, reimbursements, and you're eligible for overtime.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED