Automotive Assistant General Manager
About The Position
Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry! Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We’re seeking an energetic, positive-minded Automotive Assistant General Manager who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else.
Requirements
- Prior experience as an Automotive Mechanic/Technician demonstrating strong knowledge of automotive systems and components
- Strong leadership and managerial skills with the ability to motivate and develop a team
- Valid driver’s license & clean driving record
- Excellent problem solving and diagnostic skills
- Attention to detail and ability to work in a fast paced environment to meet or exceed hourly goals
Responsibilities
- Supervising and guiding a team of automotive technicians, ensuring efficient workflow and adherence to quality standards.
- Performing advanced diagnostic tests and repairs on vehicles, serving as a mentor and resource for junior technicians.
- Providing technical guidance and training to enhance the skills and capabilities of team members.
- Collaborating closely with service advisors to ensure clear communication and understanding of customer vehicle concerns.
- Overseeing the scheduling of repairs and maintenance jobs to optimize shop productivity and meet customer expectations.
- Ensuring compliance with all safety protocols and regulations, maintaining a clean and organized work environment.
- Conducting performance evaluations and providing constructive feedback to team members.
- Resolving escalated customer issues and ensuring high levels of customer satisfaction.
- Keeping abreast of industry trends and advancements in automotive technology
Benefits
- PTO & (6) Annual Paid Holidays
- Medical, Dental & Vision Insurance
- 401(k) w/ up to 4% Matching
- Paid Skills Enhancement Training
- Employee Discounts - Services & Parts
- Equipment/Toolbox Relocation Assistance
- Employee Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
