Automotive Assistant General Manager
About The Position
Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry! Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We’re seeking an energetic, positive-minded Automotive Assistant General Manager who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else.
Requirements
- Prior experience as an Automotive Mechanic/Technician demonstrating strong knowledge of automotive systems and components
- Strong leadership and managerial skills with the ability to motivate and develop a team
- Valid driver’s license & clean driving record
- Excellent problem solving and diagnostic skills
- Attention to detail and ability to work in a fast paced environment to meet or exceed hourly goals
Responsibilities
- Lead operations (scheduling, workflow, quality) while actively contributing to the shop’s success.
- Personally drive sales and revenue through lead follow-up, customer conversions, upsells, and local partnerships.
- Deliver measurable results tied to monthly sales targets, ARO, gross profit, and retention metrics.
- Be hands-on with customers — walk the floor, support service writing, and build lasting relationships.
- Uphold a customer-centric approach by ensuring prompt & courteous service.
- Coach and mentor team members in real time by working alongside them, not apart from them
- Address customer concerns & complaints on Yelp & Google Reviews through CDC (Complaints, Damages & Comebacks).
- Stay updated with industry trends, technological advancements, & other markets.
- Maintain accurate records of operations, financial transactions, & employee activities.
- Prepare regular reports for management regarding shop performance & key metrics.
- Ensure compliance with all legal & regulatory requirements.
Benefits
- PTO & (6) Annual Paid Holidays
- Medical, Dental & Vision Insurance
- 401(k) Matching
- Paid Skills Enhancement Training
- Employee Discounts - Services & Parts
- Equipment/Toolbox Relocation Assistance
- Employee Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
11-50 employees
