Automotive Sales Consultant

Fletcher Jones Motorcars•Newport Beach, CA

5d•$93,300 - $286,800

About The Position

At Fletcher Jones Motorcars, our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation’s #1 family-owned automotive group. We are seeking a Sales Consultant to join our team. The Automotive Sales Consultant is responsible for assisting customers to find the perfect vehicle that meets their needs and providing an exceptional guest experience through the sales process. At Fletcher Jones Motorcars, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success. We are an Equal Opportunity Employer Privacy Policy

Requirements

Valid in-state driver’s license and clean driving record
Previous experience in a sales role preferred

Responsibilities

Engage with customers and exhibit consultative selling skills while assisting them in selecting a vehicle.
Assist customers in making an informed purchasing decision by providing detailed product information including features and specifications.
Conduct vehicle demonstrations and test drives to showcase the unique features and benefits of different models.
Stay up-to-date on industry trends, new vehicle models and competitive offerings to effectively communicate product advantages to customers.
Build and maintain strong relationships with customers to ensure repeat business and referrals.
Demonstrate proficiency in using CRM software and other sales tools to manage customer interactions and track sales progress.
Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.