Automotive Service Manager
About The Position
Automotive Service Manager – Ford (Multi-Location Import Opportunity) Compensation: $180,000 – $240,000+ based on experience! DARCARS Automotive Group is seeking a high-performing Automotive Service Manager to lead one of our busy Ford service departments. This is a high-income leadership opportunity for a driven service professional who thrives in a fast-paced environment and knows how to build profitable operations while delivering exceptional customer service. For the right candidate, this role also offers future opportunities to oversee multi-location import service operations within our growing network. If you are a results-driven service leader who knows how to motivate teams, increase service absorption, and deliver outstanding customer satisfaction, we want to hear from you.
Requirements
- 4+ years automotive service technical experience
- 5+ years Service Manager or Service Advisor leadership experience
- Strong leadership and team management skills
- Proven ability to drive revenue, productivity, and customer satisfaction
- Excellent communication and problem-solving abilities
- Experience managing high-volume service operations
Nice To Haves
- Body Shop experience is a plus
Responsibilities
- Lead and manage all operations of the service department for maximum profitability and efficiency
- Forecast departmental goals and execute strategies to achieve them
- Manage staffing including hiring, training, coaching, and performance management
- Build and maintain high-performing service advisor and technician teams
- Monitor and improve service KPIs including: Repair order trends Technician productivity and efficiency Sales per repair order Warranty and comeback reports
- Maintain excellent customer satisfaction and retention
- Resolve customer concerns professionally and effectively
- Maintain compliance with federal, state, and local regulations
- Collaborate with factory representatives and stay current on manufacturer policies and warranty procedures
- Maintain department budgets and cost controls
- Ensure a clean, safe, and professional environment for customers and staff
Benefits
- $180K – $240K+ earning potential based on experience
- Opportunity to grow into multi-location leadership
- Large customer base and high-volume service operations
- Strong support from an established automotive group
- Comprehensive benefits package
- 401(k) with company participation
- Employee discounts on vehicles, parts, and service
- Career advancement opportunities within a large dealership network
- Opportunities to participate in community initiatives
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
