Automotive Service Manager

Lupient Automotive Group•Brooklyn Park, MN

About The Position

Lupient Nissan in Brooklyn Park is looking for an experienced Automotive Service Manager to join our team! We positioned ourselves in the market for continued growth and repeat business and are looking for a leader to take charge of fixed operations, focusing on providing a great customer experience, a high quality of work, and a thriving environment that not only attracts and retains customers, but employees alike. As part of the Lupient Automotive Group, an established and respected family-owned dealer in the industry for over 50 years, we realize that our people are our greatest asset, and because of that, we value our employees, invest in them, and support their development toward continued advancement. In addition to being a leader in the industry, we take being a leader in our community seriously, and, therefore, we reinvest by donating our time, efforts, and charitable contributions to many local organizations. If you are committed to advancing your career while being part of a greater cause, come join us in delivering on the high standards the Lupient family is known for – “Doing the right thing”. All positions are subject to pre-employment drug screening and background checks. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Requirements

Minimum of 5 years of industry experience with supervisory responsibility
Computer proficiency
Excellent communication, organizational skills, and strong attention to detail
Must demonstrate understanding of basic accounting practices
Must demonstrate ability to read, understand, and troubleshoot financial statement
Must demonstrate ability to create forecasts and marketing plans
Ability to work under pressure and multi-task in a professional manner
Will be required to earn and maintain ongoing industry and factory related training requirements

Responsibilities

Hires, trains, counsels, and monitors the performance of service department team
Establishes and maintains good working relationships with customers to encourage repeat and referral business
Ensures that all phone calls and customers are greeted promptly and are given fair estimates on costs and time required for repairs/maintenance
Effectively communicates with team members regarding work direction, expectations, and coaching
Prepares and administers the annual operating budget for the Service Department
Maintains reporting systems required by general management and factories
Monitors daily productivity reports and payroll records

Benefits

Highly competitive pay plan
Five-day work week – work/life balance
Paid time off and paid holidays – enjoy time for YOU
Health, Dental and Vision insurance – stay healthy and happy!
Company paid life insurance – protect your loved ones
Accident and critical illness insurance – for those “just in case” times
401(k) – invest in your future
Tuition reimbursement – we support employee growth
Career advancement opportunities – we promote from within
Pet insurance – we care about our furry friends, too!
Employee and family discounts on products and services – who doesn’t love savings!
And much, much more!