Automotive Service Manager
About The Position
Automotive Service Manager – Ford (Multi-Location Import Opportunity) Compensation: $180,000 – $240,000+ based on experience! DARCARS Automotive Group is seeking a high-performing Automotive Service Manager to lead one of our busy Ford service departments. This is a high-income leadership opportunity for a driven service professional who thrives in a fast-paced environment and knows how to build profitable operations while delivering exceptional customer service. For the right candidate, this role also offers future opportunities to oversee multi-location import service operations within our growing network. If you are a results-driven service leader who knows how to motivate teams, increase service absorption, and deliver outstanding customer satisfaction, we want to hear from you.
Requirements
- 4+ years automotive service technical experience
- 5+ years Service Manager or Service Advisor leadership experience
- Strong leadership and team management skills
- Proven ability to drive revenue, productivity, and customer satisfaction
- Excellent communication and problem-solving abilities
- Experience managing high-volume service operations
Nice To Haves
- Body Shop experience is a plus
Responsibilities
- Lead and manage all operations of the service department for maximum profitability and efficiency
- Forecast departmental goals and execute strategies to achieve them
- Manage staffing including hiring, training, coaching, and performance management
- Build and maintain high-performing service advisor and technician teams
- Monitor and improve service KPIs including: Repair order trends Technician productivity and efficiency Sales per repair order Warranty and comeback reports
- Maintain excellent customer satisfaction and retention
- Resolve customer concerns professionally and effectively
- Maintain compliance with federal, state, and local regulations
- Collaborate with factory representatives and stay current on manufacturer policies and warranty procedures
- Maintain department budgets and cost controls
- Ensure a clean, safe, and professional environment for customers and staff
Benefits
- $180K – $240K+ earning potential based on experience
- Opportunity to grow into multi-location leadership
- Large customer base and high-volume service operations
- Strong support from an established automotive group
- Comprehensive benefits package
- 401(k) with company participation
- Employee discounts on vehicles, parts, and service
- Career advancement opportunities within a large dealership network
- Opportunities to participate in community initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
251-500 employees
