Automotive Service Receptionist
About The Position
Automotive Service Receptionist M&L Chrysler Dodge Jeep Ram is seeking a professional, organized, and customer-focused Automotive Service Receptionist to join our service department team. This role is critical to the success of the dealership service operation. The Service Receptionist serves as the first point of contact for customers arriving for service , helping ensure a smooth check-in experience while supporting service advisors and technicians throughout the day. If you enjoy working with people, staying organized in a fast-paced environment, and being part of a professional automotive team, this is an excellent opportunity. M&L Chrysler Dodge Jeep Ram is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Requirements
- Strong customer service and communication skills
- Professional appearance and positive attitude
- Ability to multitask in a fast-paced dealership environment
- Comfortable using computers and dealership management software
- Highly organized and detail oriented
- Team player who enjoys working with customers
Nice To Haves
- Previous automotive dealership experience is a plus
- Experience as a receptionist, service coordinator, or customer service representative preferred
- Familiarity with service appointment scheduling or dealership service departments is beneficial
Responsibilities
- Greet customers as they arrive at the service department
- Answer inbound phone calls and assist customers with service questions
- Schedule and confirm service appointments
- Check customers in for service visits and ensure information is accurate
- Direct customers to service advisors for repair consultations
- Assist with administrative tasks including repair order preparation and customer documentation
- Communicate with service advisors and technicians to keep service flow organized
- Maintain a clean, professional customer reception area
- Provide an exceptional customer experience throughout the service visit
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Paid Vacation and Holidays
- Employee Discounts on Vehicles, Parts, and Service
- Career Growth Opportunities within the Dealership
- Supportive team environment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
