AV Lead Installer/Team Lead

Amplify People•Pembroke Pines, FL

About The Position

We’re partnering with a South Florida-based integrator that uniquely combines custom AV installation with IT services for both residential and commercial clients. This owner-operated business originally launched as an IT solutions provider and has expanded into home automation, structured cabling, access control, and Control4 programming. Clients benefit from a one-stop-shop approach, receiving everything from wireless networking and camera systems to Office 365 administration and server management. As demand grows, this team is seeking a Lead AV Installer who’s ready to take ownership of field operations and help support their hybrid IT/AV service model. This role is ideal for a self-sufficient, hands-on Lead AV Installer who’s excited by both AV systems and IT infrastructure. You’ll take charge of field operations, lead jobsite execution, and serve as the key bridge between techs and the leadership team. Projects span everything from Control4 installs and rack builds to network deployment, server configuration, and client education. You’ll have real ownership of your work, with a high level of trust and the autonomy to solve challenges as they arise.

Requirements

3+ years of AV installation experience, ideally in a lead or supervisory capacity
Proficient in Control4; additional experience with Lutron, Savant, or similar is a plus
Strong foundational knowledge of networking and IT systems (especially Ubiquiti/UniFi)
Familiarity with Microsoft Office 365 environments and general server administration (training provided if needed)
Highly independent, resourceful, and comfortable making decisions in the field
Must bring your own tools (e.g., drill, tester, hand tools); ladders and large equipment provided
Clean driving record and comfort using a company-provided take-home vehicle
Strong communication and documentation habits
No freelance or side AV work—this is a full-time, committed team role

Nice To Haves

Proficient in Control4; additional experience with Lutron, Savant, or similar is a plus
Familiarity with Microsoft Office 365 environments and general server administration (training provided if needed)

Responsibilities

Lead onsite AV installations across residential and commercial projects (Control4, structured cabling, surveillance, audio, etc.)
Support IT services, including networking, VoIP, and Microsoft 365 system management
Supervise subcontractors or internal team members on multi-day projects
Build clean, organized AV racks and document work thoroughly using Jobber and MS Teams
Report site progress, materials, and scheduling updates clearly and consistently
Respond to service tickets and customer support issues (some handled remotely)
Take ownership of installations from start to finish, ensuring follow-ups and completion
Maintain high standards of professionalism with clients and team members
Uphold company values by demonstrating initiative, communication, and quality workmanship