AV Systems Engineer

Hudson River Trading•New York, NY

About The Position

Hudson River Trading (HRT) is seeking an experienced AV & Conferencing Systems Engineer to join our Enterprise Technology team. This individual will serve as an AV subject matter expert helping to provide seamless & efficient technology experiences to HRTers regularly and reliably. As an AV & Conferencing Systems Engineer, you will be responsible for the design, operation, support, and administration of AV (audio-visual) and UC (unified communications) technology in our global offices; this requires extremely close teamwork and global collaboration with Enterprise Tech and People Operations counterparts. The ideal candidate for this role is accustomed to working (and thriving) in a fast-paced environment.

Requirements

Familiarity with operation and design principles of commercial audio-visual (AV) and unified communications (UC) systems with control processors, touch panels, microphones, video-wall displays, matrix switchers, cameras, VTC codecs, audio DSPs, projectors, etc.
Demonstrable experience writing, debugging, and modifying code
Ability to troubleshoot audio/video signal flow calmly, efficiently, and often independently
Excellent cross-functional communication and customer service skills
Ability to solve intricate problems with creative solutions, frequently leveraging technical expertise outside of the AV/UC realm
Advanced knowledge of networked systems/topology, end user hardware, telephony/VoIP, and Windows/Mac/Linux platforms as they relate to AV/UC
Proficiency interpreting and modifying schematic documents, detail/elevation drawings, etc
Unbridled enthusiasm about release notes, firmware updates, and discovery of lesser-known features in a well-written manual
Experience with verbose log analysis and collaboration with external engineering teams
Flexibility to learn and adapt to new systems and technologies as they emerge
Ability to move or transport up to 50lbs, climb ladders, and crawl under installed furniture as needed

Nice To Haves

Live broadcast video/audio operation
Advanced Zoom Rooms operation and management
DSP configuration/scripting (QSC, Biamp, Shure, BSS, etc.)
Enterprise telephony administration
Crestron Programming (SIMPL, S+, S#)
Extron/AMX/Savant system design
Knowledge of AVoIP protocols and best practices
Lua or Python programming for audio-visual
Experience with REST APIs, JSON
Live sound mixing, wireless frequency management, room EQ, etc.
Group Policy administration
Rack fabrication, cable termination
Basic AutoCAD & Revit
Video/audio editing and post-production
Cisco CCNA or similar networking baseline
AVIXA CTS-D, CTS-I, or both.
MTR design and TAC administration
Hands-on experience with and conceptual grasp of H.323, SIP, and WebRTC

Responsibilities

Serve as a subject matter expert for audio-visual issues and a resource for company-wide AV/UC information (both reactively and proactively)
Assist with global systems design, builds, installs, and refreshes
Serve as a systems administrator for supported UC platforms
Develop and refine both hardware automation and software integrations for AV/UC
Leverage data from AV/UC tech to build next-gen solutions to complex problems not served by out-of-the-box products and services
Provide technical support and coordination assistance for live and hybrid events
Perform physical room checks and preventative maintenance on shared AV/UC equipment, documenting and escalating issues as necessary
Deliver feedback on existing technology (pain points, user errors, etc.)
Respond to relevant support tickets and service requests
Identify recurring AV/UC issues and/or sources of user-error and engineer them away
Conduct technical evaluations of new equipment grounded in HRT AV standards and HRT culture
Collaborate regularly with third-party development teams and internal stakeholders
Create and maintain thorough and accurate documentation on supported systems and platforms
Consult on third-party AV requirements and contracts for offsites, large events, etc.