AV Technician

DMI • Annapolis, MD

4d • Onsite

About The Position

DMI, LLC is seeking a AV Technician to join us. Duties and Responsibilities: Operate and monitor the audio and video systems in the MGA and DLS facilities, including the chambers, committee rooms, conference rooms, and public areas. Ensure the quality and reliability of the audio and video signals, including the sound, lighting, projection, recording, streaming, and broadcasting. Troubleshoot and resolve any technical issues or malfunctions that may arise during the sessions, hearings, meetings, or events. Maintain and update the inventory records and documentation of the audio/video equipment and software. Coordinate and communicate with the integrators and vendors to service, repair, update, or replace the audio and video equipment as required. Provide documentation, training and support to the ITO staff, MGA and DLS members, and visiting guests on the use and operation of the audio and video systems.

Requirements

• Associate degree from an accredited college or university in broadcast engineering or communications technology or commensurate experience required.
• Excellent communication and customer service skills necessary to assist non-technical users with computer systems and applications.
• 2-5 years of experience working with AV networking and infrastructure preferred.
• 1-3 years of working in an enterprise Hybrid environment using Zoom and Teams required.
• Certificates earned in the use and understanding of various hardware/software applications preferred.
• CompTIA A+ and/or CompTIA Network+ certificate preferred but not required.
• Ability to lift equipment weighing 30 lbs. or more, climbing stairs and ladders, confined seating and operate hand tools for installation and repair of equipment.
• Available to work overtime as required to meet legislative deadlines.
• Successful completion of a Fingerprint background investigation.
• Must be a U.S. Citizen

Nice To Haves

• Mediasite™ Monitor application
• Mediasite™ encoders/recorders
• AJA HELO encoders/recorders
• Zoom conferencing software
• BiAmp Tesira digital signal processors
• Brahler and Sennheiser conferencing systems
• Crestron DM Matrix switchers, transmitter, and receiver.
• DM-NVX (AVoIP) transmitters and receivers, controllers and touch panels
• Crestron XiO Cloud end-point management software
• assisted listening device setup, distribution, and support.

Responsibilities

• Operate and monitor the audio and video systems in the MGA and DLS facilities, including the chambers, committee rooms, conference rooms, and public areas.
• Ensure the quality and reliability of the audio and video signals, including the sound, lighting, projection, recording, streaming, and broadcasting.
• Troubleshoot and resolve any technical issues or malfunctions that may arise during the sessions, hearings, meetings, or events.
• Maintain and update the inventory records and documentation of the audio/video equipment and software.
• Coordinate and communicate with the integrators and vendors to service, repair, update, or replace the audio and video equipment as required.
• Provide documentation, training and support to the ITO staff, MGA and DLS members, and visiting guests on the use and operation of the audio and video systems.

Benefits

• Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree