AVP, Credit Sales Manager - Raleigh, NC

Synchrony

6d•$75,000 - $130,000

About The Position

Role Summary/Purpose: This field sales position is responsible to sell Regional & Club-level client leadership on the benefits of our products so that they will in turn drive product engagement and in club execution to accomplish/exceed credit goals. Position would be required to maintain relationships through effective and timely communication, attending market/store meetings, develop in store product execution strategies/action plans, and ensure regional strategies are effectively rolled out to clubs. This role will cover a territory that includes Raleigh, Fayetteville and Wilmington, NC.. Position to be based in a home office in North Carolina and requires significant travel to Raleigh, Fayetteville and Wilmington, NC. areas. Company car is provided. Essential Responsibilities: Drive application volume to meet/exceed goals - measured as percent increase to Op Plan. Exceed customer satisfaction by meeting/exceeding established Client Satisfaction survey target goals. Enhance implementation of in-store marketing programs; conduct on-going training. Develop credit awareness programs with store/market management. Audit signage, point of sale material for compliance purposes and communicate issues accordingly. Support Client Program Manager and client team initiatives. Compile and present results of on-going credit programs; manage travel and marketing budgets. Attend/support store opening and relocation events. Develop and maintain key external client relationships at store, market, and regional levels. Maximize/leverage credit support and commitment at store level. Develop annual marketing plan for stores to support business goals. Perform other duties and/or special projects as assigned

Requirements

Bachelor’s degree and 3+ years’ experience working in the Financial Services Field or Retail Store Management. Or in lieu of completed degree, HS diploma/GED and 5+ years' experience working in the Financial Services Field or Retail Store Management.
Minimum of 3 years of field or outside sales experience.
Minimum of 2 years Client Relationship Management experience.
Minimum of 2 years’ Experience developing presentations and pitching to all levels of management.
Proficiency with MS Word, Excel, and PowerPoint.
Willing to travel up to 75% of the time
Must live in territory.
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.
All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required.

Nice To Haves

Excellent negotiation and client relationship skills.
Openness to coaching and ability to learn quickly.
Customer focused mindset with ability to respond quickly to customer needs.
Exceptional interpersonal communication skills (written, oral, nonverbal).
Private Label Sales and Marketing experience will be a plus.
Strong finance business/industry acumen

Responsibilities

Drive application volume to meet/exceed goals - measured as percent increase to Op Plan.
Exceed customer satisfaction by meeting/exceeding established Client Satisfaction survey target goals.
Enhance implementation of in-store marketing programs; conduct on-going training.
Develop credit awareness programs with store/market management.
Audit signage, point of sale material for compliance purposes and communicate issues accordingly.
Support Client Program Manager and client team initiatives.
Compile and present results of on-going credit programs; manage travel and marketing budgets.
Attend/support store opening and relocation events.
Develop and maintain key external client relationships at store, market, and regional levels.
Maximize/leverage credit support and commitment at store level.
Develop annual marketing plan for stores to support business goals.
Perform other duties and/or special projects as assigned