AVP IT Systems Administrator

Commonwealth Business Bank•Los Angeles, CA

1d•$85,000 - $130,000

About The Position

The Senior Application Administrator is a critical technical role responsible for the expert-level configuration, maintenance, and lifecycle management of complex enterprise software. You will serve as the bridge between complex technical systems and end-user success, ensuring performance standards are met in a highly regulated environment.

Requirements

Excellent communication skills, both oral and written
Good knowledge of Windows OS administration, windows server administration
Ability to work and communicate with all levels of employee and management in a supportive and analytical role
Experience with application monitoring and performance tuning
Experience with enterprise application support, including SQL and reporting
Understands and applies change control procedures effectively, especially for all SOX applications
Ability to deal with complex problems involving multiple facets and variables in non-standardized situations
Ability to work with minimal supervision while performing duties
Relevant professional experience or a Bachelor’s degree in Computer Science, Information Technology, or a related field from an accredited university is preferred
Minimum of five 5 years of experience in IT and application support, preferably within banking or financial services is required

Nice To Haves

Bilingual in English and Korean is a plus

Responsibilities

Provide high-level technical support for complex application issues; perform root-cause analysis and execute timely resolutions
Proactively monitor application performance, manage system patches, and execute configuration updates to ensure stability
Plan and lead end-to-end application deployments and upgrades. Define project scope, set milestones, and ensure deadlines are met through effective governance
Collaborate on new software implementations and lead User Acceptance Testing (UAT) to ensure seamless transitions
Act as the primary point of contact between internal business units and software vendors to resolve bugs and influence product roadmaps
Identify system bottlenecks and implement efficiency improvements to enhance the overall user experience
Develop and maintain comprehensive "gold-standard" documentation for troubleshooting, system architecture, and processes
Perform other job-related duties as assigned by the manager