AVP, National Accounts

WaystarLehi, UT
2d

About The Position

A Waystar AVP, National Accounts must effectively communicate with target account C-Suite Leadership, and coordinate strategy with managers, end users, and partners to ensure that the company’s revenue cycle technology advantages are clearly understood. The successful candidate will be able to manage the strategic sales process, drive metrics for the team, help close business, and be the expert in RCM for this segment. Individuals in this position will be expected to utilize their existing experience, relationships and knowledge of selling into enterprise healthcare accounts with specific knowledge of Waystar's business, industry, and operations. A deep understanding of healthcare specific billing requirements, reimbursement, enrollment, and patient billing/payments will be necessary to lead a successful effort. This position represents a significant opportunity to participate in a high growth, fast-paced, truly cloud based innovative organization. The successful candidate will also have the opportunity to interact with some of the most successful Enterprise organizations in the U.S.

Requirements

  • Establishing, building and managing relationships with C Suite level decision makers inside and outside of Waystar
  • Deliver the Enterprise Strategic Account Plans and message to targeted organizations
  • Develops the strategies and tactics necessary to conduct complex sales cycles with prospects that will become long-term customers
  • Track and help build a strong targeted pipeline
  • Manage daily activity within Salesforce CRM system
  • Work well cross-fu n c tion ally for a best in class go-to-market tea m
  • Strong working knowledge of Microsoft Office applications Excel, PowerPoint and Word
  • Excellent phone and presentation skills
  • Proven demonstration skills with technical products
  • Successful, documented sales track record of achievement
  • Able to travel up to 70% to customer sites, tradeshows, corporate meetings, etc.
  • 10 -20 years selling Enterprise software in to large h ealthcare organizations
  • 8-10 years of sales experience in the RCM industry preferred
  • Healthcare billing or healthcare operations experience required preferably in health system or hospital markets
  • Excellent written and oral communication skills required.
  • Must be able to drive an enterprise sales cycle from start to finish.

Nice To Haves

  • Completion of professional sales training courses strongly desired e.g. Miller Heiman, Spin Selling, etc.

Responsibilities

  • Prospect, close and manage a targeted list of the top relationships in the large health system & hospital market s .
  • The AVP, National Accounts will serve as the primary point of contact for a defined group of accounts
  • Th is role w ill coordinate internally with executive sponsors to support a multi-threaded engagement across key opportunities
  • This role will align closely with a cross-functional team including Marketing, Product, Operations, and Legal
  • Effective demonstration of Waystar’s RCM technologies at end user accounts.
  • Create and regularly maintain a 6-12 month strategic account plan including all Waystar solutions for each assigned marquee target
  • Achieve annual sales targets and track opportunities from discovery to close.
  • E nsure solutions are adopted broadly, and that the intended ROI is achieved
  • Effective communication of the company’s value proposition with key executive decision makers to include but not limited to CEO, CFO, CIO , Purchasing and other key department management personnel
  • Prospecting, evaluating opportunities, presenting our products, strong negotiation skills, cold calling, product selection and supporting the customer's purchase.
  • Cultivate new customer relationships and maintain strong focus on the Waystar Experience through effective use of the sales and service organizations.
  • Ability to detail technical product features, benefits and attributes to various staff positions in healthcare customers.
  • Development and execution of territory business plans that employs strategic account segmentation.
  • Management of sales pipeline and forecasting activities through corporate CRM.
  • Execution of a sales process with our business partners.

Benefits

  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups
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