AVP, Reliability Engineer

Synchrony•Lyons, IL

3d•Hybrid

About The Position

Role Summary/Purpose: The AVP, Reliability Engineer craves working in a hands-on system design and architecture environment, and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution architecture, email delivery. This AVP will support and maintain business and commercial applications within Synchrony, ensuring uptime and reliability as well as developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our team’s leaders. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You are the right candidate if you… Have passion: Sure you can code, but are you passionate about web software development? Have common sense: Building is important, but do you think through designs to ensure they’re the best solutions first? Are slightly obsessed with pretty code: Do you write elegant, testable, performant code that is robust and scalable? Are a leader: This AVP will influence a large cross functional team to deliver awesome cutting-edge customer communications applications. Are you up for the challenge? Learn quickly and adapt to new technology: Let’s face it – technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools? Think like a customer: Central to our products is our understanding of our customers’ needs and requirements. Do you consider UX in your decision making, and think like a customer? Have tech chops: Boasting DB and Full Stack development background is a must.

Requirements

Bachelor’s degree and a minimum 2 years of experience with solution architecture OR, in lieu of degree, High School Diploma/GED 4 years of experience with solution architecture.
Minimum of 2 years of web application development experience.

Nice To Haves

Experience building and consuming web services via REST
Experience with continuous integration environments
Experience with writing unit, integration, and UI test cases
Deep experience with responsive web design principles and cross device support
Strong experience with Pivotal Cloud Foundry
Experience using Splunk for production support
Familiarity with JSON, REST and XML based web services
Working knowledge of the overall mobile industry
Excellence in technical communication with technical and non-technical peers
Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies
Desire to work in a dynamic, fast paced environment
Experience developing and supporting financial/banking applications
Excellent interpersonal skills with ability to influence clients, team members, management and external groups
Strong attention to detail in a team environment
Strong oral and written communication, analytical and problem solving skills
Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options

Responsibilities

Influence many agile development teams through all phases of the Agile development life cycle through SAFE
Implement new technologies and assist developers as they migrate to new technologies
Architect applications across the full stack, experience in AWS, PCF, Cloud Native Application Architecture, Microservices ecosystem, Spring Java, and RESTful API’s are a must.
Design data models to support complex business processes
Design responsive frontends using React
Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack.
Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing web apps.
Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command
Ensure compliance with architecture, security and technology standards set by Synchrony Financial
Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap.
Participate in Agile scrums consisting of cross-functional teams
Lead Agile sprints as technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews
Ensure application code quality through development, test, and QA
Participate in addressing root cause analyses, incident reports and provide direction in problem resolution
Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes
Passionate about the latest technologies, open source projects and languages
Provide 24x7 on-call support periodically throughout the year
Identify ways to increase efficiency and improve system performance
Work with third party vendors to develop software and/or integrate their software into the company's products
Ability and flexibility to travel for business as required