Back of House Supervisor - Wilmington

Pet Paradise • Wilmington, NC

2d • $16 • Onsite

About The Position

Pet Paradise is looking for “pet people” with leadership experience and growth potential to fill our open Resort Supervisor position.

Starting Rate: $16.00/hour ($0.50 increase 6 months from hire date, additional $0.50 increase on annual anniversary date)
PERKS AND BENEFITS:
Opportunity for ADVANCEMENT! You will be eligible to apply for:
Unleashed Leadership Academy where you can train for that next step in management with opportunities across the Southeast!
Grooming Academy to become a Groomer!
STRIVE scholarship programs to become a Veterinary Assistant, Technician or Practice Manager
Canine Training Program! Learn to become a dog trainer! (We are currently expanding this service across many of our locations)
Complimentary Pet Day Camp – Bring your dog with you to work!
30 Days of Complimentary Pet Boarding (non-holidays)
On-demand pay with DailyPay
Discounted Veterinary Care and Grooming Services (per location)
Dog/Cat Adoption Assistance
Fitness Reimbursement
Paid Time Off (both full-time and part-time status)
401(k) Savings Plan with Company Match
Health, Dental and Vision Insurance (full-time status)
Employee Assistance Program (EAP) with added mental health benefit, available to all employees

Requirements

• This position requires a considerable amount of physical labor, including pet handling, walking, cleaning, and maintenance of the suites
• Strong organizational, cash management, and sales skills
• Comfortable leading by example, including ‘hands-on’ task management
• Comfortable being around dogs of all sizes and physically able to lift up to 60 lbs
• Exceptional communication and interpersonal skills
• Flexibility to resort schedule needs including days, night, weekends, holidays, and peak times
• Valid driver’s license and ability to pass criminal background check
• High school diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience

Nice To Haves

• Prior supervisory experience highly preferred

Responsibilities

• Providing direct supervision of our Resort Associates and Playtime Coordinators including leading, training, and coaching associates based on company standards, policies, and guidelines
• Assisting the management team with training employees, assigning and directing work, coaching, and conducting employee performance reviews
• Reporting and documenting any potential hazards or behavioral problems involving guests or employees to the management team
• Maintaining cleanliness of suites and guest areas and feeding, exercising, and providing daily care for all guests
• Responsible for assisting new and existing team members in completing their required LMS courses and training guides
• Performing additional duties as required by the management team

Benefits

• Opportunity for ADVANCEMENT!
• Unleashed Leadership Academy
• Grooming Academy
• STRIVE scholarship programs
• Canine Training Program!
• Complimentary Pet Day Camp
• 30 Days of Complimentary Pet Boarding (non-holidays)
• On-demand pay with DailyPay
• Discounted Veterinary Care and Grooming Services (per location)
• Dog/Cat Adoption Assistance
• Fitness Reimbursement
• Paid Time Off (both full-time and part-time status)
• 401(k) Savings Plan with Company Match
• Health, Dental and Vision Insurance (full-time status)
• Employee Assistance Program (EAP) with added mental health benefit, available to all employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED