Backroom Supervisor

Habitat Charlotte Region • Charlotte, NC

6d • $20 - $20 • Onsite

About The Position

Habitat Charlotte is seeking a dedicated Backroom Supervisor to ensure smooth store operations, accurate merchandising, and a safe, welcoming environment for employees, volunteers, and customers. This key-holding supervisory role supports store leadership in managing donations, inventory, and day-to-day operations that keep the ReStore running efficiently.

Requirements

• Strong leadership and communication skills
• Ability to work independently and as part of a team
• Comfortable managing multiple tasks and priorities in a fast-paced retail environment
• Basic computer skills
• Basic math or POS experience
• Strong verbal and written communication skills
• Management and Customer Service experience
• Show initiative
• Ability to stand for extended periods of time
• Ability to move merchandise throughout the store
• Ability to perform repetitive movements over long periods of time
• Ability to lift 50lbs. without assistance
• Ability to work flexible schedule, including evenings, Saturdays, and periodic holidays
• Ability to obtain Forklift Certification and operate a forklift on a regular basis

Nice To Haves

• Experience with inventory, merchandising, or supervisory responsibilities is a plus
• Commitment to excellent customer service and a mission-driven workplace

Responsibilities

• Research, accurately ticket, and safely move merchandise to the sales floor in a timely manner
• Collaborate with store leadership on priorities, timing, and placement of incoming donations
• Supervise donation drivers during loading/unloading activities
• Ensure safe handling of merchandise according to policies and procedures
• Maintain a clean, organized, and efficient store environment
• Independently open and close the store and perform cash handling procedures
• Operate the cash register as needed and complete accurate reports and end-of-day documentation
• Provide constructive feedback, encouragement, and motivation to staff, volunteers, and team members
• Demonstrate a positive, respectful, and professional attitude with all customers, donors, volunteers, and staff

Benefits

• Competitive salary and benefits
• Industry-leading healthcare, dental, vision, flexible spending accounts (healthcare and dependent care)
• Work/life balance supported by generous PTO
• Career development and promotion opportunities
• Casual working environment
• Retirement planning a 403(b) with 3% organizational match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed