Bakery Manager
About The Position
The Bakery Manager oversees daily Bakery Operations and provides leadership and direction to achieve profitable operations of all Bakery related service in the company. The Bakery Manager ensures that all programs offered through the Bakery are executed consistently in the store. The Bakery Manager is responsible for development of all direct reports. The Bakery Manager is to continually grow the team's capacity for efficiency, effectiveness, and service to meet the company's succession needs. The individual is expected to be a role model of the company by driving results while maintaining company core values.
Requirements
- Valid Food Handlers Card;
- Customer Service and retail management experience desirable.
Responsibilities
- Responsible for ordering, vendor communications, compliance and sanitation, Bakery inventory, and controls, and management of workplace and department safety, as well as reporting, financial controls, and budget responsibilities;
- Clearly communicates and enforces standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, Bakery conditions and food safety to all Team Members;
- Ensures shelves are organized with product labels;
- Provides exceptional service and ensure the products are handled properly, date controls are performed, ensure freshest products are rotated properly so that they are available to customers;
- Controls costs by constantly monitoring and improving Bakery operations to increase profitability, combined with managing labor costs, and reducing loss due to shrink;
- Review Team Members' weekly schedule to ensure a fully-staffed department;
- Provide customer service by greeting and assisting customers, responding to customer inquiries and complaints;
- Prepare the weekly sales and labor projections for the Bakery department in order to maximize sales and profits;
- Provides flexibility by helping in any area in order to support the store needs.
- Demonstrates personal Customer Service excellence. Engages with customers always;
- Improves speed and efficiency of service provided.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
