Banquet House Attendant

AccorHotel•Boston, MA

10d•$27 - $27

About The Position

The purpose of the Banquet Houseperson position is to set, maintain, refresh, and clean hotel banquet meeting spaces according to sales contract and company standards. The Banquet Houseperson must refresh rooms on time, have water in rooms, and have rooms clean and/or set at all times. Ability to work cohesively as part of a team. Must have a very flexible schedule including weekends, holidays, and AM & PM shifts. Approach all encounters with guests and employees in a friendly, service oriented manner. Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag while working. Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations. Clean and set banquet and meeting rooms for functions. Arrange tables, chairs, etc. to proper specifications. Transport and store tables, chairs and other equipment. Keep banquet and meeting rooms clean. Deliver water, glasses, etc. to rooms as needed. Clean and break down rooms when functions are complete. Shampoo carpets and upholstery. Polish brass and metals. Clean windows. Keep storeroom neat and orderly.

Requirements

Long hours sometimes may be required.
Heavy work – Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
Ability to stand and walk for the entire duration of shift.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high pressure situations.
Good spacial abilities helpful.
Must have a very flexible schedule including weekends, holidays, and AM & PM shifts.

Responsibilities

Set, maintain, refresh, and clean hotel banquet meeting spaces according to sales contract and company standards.
Refresh rooms on time
Ensure water is in rooms
Ensure rooms are clean and/or set at all times
Work cohesively as part of a team
Approach all encounters with guests and employees in a friendly, service oriented manner.
Maintain regular attendance in compliance with Fairmont Standards
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag while working.
Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.
Clean and set banquet and meeting rooms for functions.
Arrange tables, chairs, etc. to proper specifications.
Transport and store tables, chairs and other equipment.
Keep banquet and meeting rooms clean.
Deliver water, glasses, etc. to rooms as needed.
Clean and break down rooms when functions are complete.
Shampoo carpets and upholstery.
Polish brass and metals.
Clean windows.
Keep storeroom neat and orderly.