Banquet Houseperson

Auberge Collection•Town of Gardiner, NY

23h•$18

About The Position

As part of the Auberge family, you will be responsible for the setting up of banquet spaces/events and the maintenance/cleanliness and organization of any banquet event rooms, hallways, storage and service areas as well as for providing assistance in execution of banquet events. You must routinely inventory and care for banquet supplies such as linens, chairs, china, glassware, flatware and decorations. You are required to set up the banquet room per the specification of a banquet events order and floorplan; reset the room to its original state after the event has concluded. During the event, duties include assisting servers and bartenders, transporting tables and equipment, reporting maintenance issues to management, and providing requested information to banquet patrons. Ensure that all banquet and meeting rooms are properly set in a timely manner and according to the BEOs and floor plans Anticipate the needs of meeting and event planners and assist in exceeding their service expectations. Maintain a clean, pleasant and professional image to the guest and wear the appropriate uniform at all times Be sure that the banquet event spaces are clean, swept and mopped regularly, and look orderly when there are no events taking place Responding urgently and appropriately to any concerns and presenting with a professional appearance and demeanor. Attend all pre-shift or pre-conference meetings Review future BEOs and be familiar with upcoming special events Understand all amenities of Wildflower Farms Perform all duties as required and other tasks assigned

Requirements

High school Diploma or equivalent education.
Must be able to adhere to timelines in completion of set-ups.
Ability to work a flexible schedule, including weekends and holidays, according to department needs.
Must be able to perform in a team-oriented environment
Must have the ability to move/maneuver in a banquet environment.
Ability to lift 50 pounds with ease, 75 pounds occasionally and higher weights as needed to accomplish guest service
Walking, standing, stooping, squatting, bending or other types of physical movement, sometimes for more than one hour

Nice To Haves

Prior customer service training is a plus.

Responsibilities

Setting up of banquet spaces/events
Maintenance/cleanliness and organization of any banquet event rooms, hallways, storage and service areas
Providing assistance in execution of banquet events
Routinely inventory and care for banquet supplies such as linens, chairs, china, glassware, flatware and decorations
Set up the banquet room per the specification of a banquet events order and floorplan
Reset the room to its original state after the event has concluded
Assisting servers and bartenders
Transporting tables and equipment
Reporting maintenance issues to management
Providing requested information to banquet patrons
Ensure that all banquet and meeting rooms are properly set in a timely manner and according to the BEOs and floor plans
Anticipate the needs of meeting and event planners and assist in exceeding their service expectations
Maintain a clean, pleasant and professional image to the guest and wear the appropriate uniform at all times
Ensure that the banquet event spaces are clean, swept and mopped regularly, and look orderly when there are no events taking place
Responding urgently and appropriately to any concerns and presenting with a professional appearance and demeanor
Attend all pre-shift or pre-conference meetings
Review future BEOs and be familiar with upcoming special events
Understand all amenities of Wildflower Farms
Perform all duties as required and other tasks assigned