About The Position

The President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel is looking for a Server (on-Call) to join their team! This 310 room property is located just a short walk from Bank of Springfield Center and Abraham Lincoln Presidential Museum and Library. Illinois State Museum, Knights Action Park, and Abraham Lincoln Capital Airport are less than 15 minutes' drive away. This person will be responsible for delivering and serving food and beverage items to guests in a friendly, timely, and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. As a Banquet Server, you would be responsible for delivering and serving food and beverage items to guests in a friendly, timely, and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: Set banquet tables to meet function specifications Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments Ensure menu knowledge Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area Ensure guest satisfaction throughout the meal service Respond to guest requests in a friendly, timely, and efficient manner Assist fellow team members and other departments wherever necessary to maintain positive working relationships Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc. Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Responsibilities

  • Set banquet tables to meet function specifications
  • Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments
  • Ensure menu knowledge
  • Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area
  • Ensure guest satisfaction throughout the meal service
  • Respond to guest requests in a friendly, timely, and efficient manner
  • Assist fellow team members and other departments wherever necessary to maintain positive working relationships
  • Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.

Benefits

  • Access to your pay when you need it through DailyPay
  • Medical Insurance Coverage - for you and your family
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO)
  • The Go Hilton travel discount program
  • Supportive parental leave
  • Matching 401(k)
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school com, literacy, professional certificates and more)
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Available benefits may vary depending upon property-specific terms and conditions of employment
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