Banquet Server (Part-Time)

Tournament Players ClubDuluth, GA
23hOnsite

About The Position

TPC Sugarloaf is a premier private club located within the gated community of Sugarloaf Country Club in Duluth, Georgia. As part of the prestigious TPC Network, the Club offers an exceptional country club experience that goes well beyond the golf course. With a wide range of amenities for the entire family, TPC Sugarloaf provides the personalized service and exclusive privileges that define the PGA TOUR’s acclaimed network of premier clubs. Tee up your career as a part of our team with the TPC Network! This position will ensure that all guests receive immediate attention and serve their food and beverage requests promptly and courteously.

Requirements

  • High school diploma or equivalent education
  • Basic knowledge of food and beverage service operational procedures as would normally be acquired through at least 6 months previous similar experience

Responsibilities

  • Build a common focus and exemplify the behavior that each employee must demonstrate through our TPC Values
  • Greet all arriving guests at assigned station in a pleasant manner, making them feel welcome and at ease
  • Ensure that work stations are properly refilled at the beginning and end of every shift
  • Advise supervisor of any member/guest complaints so they can be immediately and professionally resolved
  • Participate in the continuous cleaning and up-keep of all Food and Beverage areas
  • Serve only food and beverage items, as outlined by the Banquet event order
  • Serve food, beverages, beer, wine and alcoholic beverages in accordance with our approved brand standards
  • Perform all assigned side work duties. (Polishing, rolling, organization, etc.)
  • Keep all stock prepared and ready for use
  • Complete requisition forms for all supplies as needed
  • Use the proper garnishes, china, glassware, and flatware for all food and beverages
  • Responsible for cleanliness, sanitation and proper set-up of banquet service and storage areas
  • Ensure that the Director of Food and Beverage/ Banquet Service Manager or Captain is informed of members/guests who may be intoxicated. Any member/guest who is clearly intoxicated is NOT to be served
  • Handle any problem that might arise both courteously and professionally
  • Set-up and break-down banquet tables, chairs, head tables, display tables, theme decorations and other equipment as requested per Banquet event order or contract
  • Ensure compliance with operating guidelines as it relates to the R.A.M. or Tips programs, as well as operating within all State and Federal Laws, Rules and regulations relating to Alcohol, Cigarette and Tobacco Division
  • Understands members and guests’ comments and complaints and forwards that information immediately to supervisor
  • Operate within all guidelines, policies, standards, and constraints as established by PGA TOUR Golf Course Properties, Inc
  • Special projects or other duties as assigned
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