Banquet Server ($15.00-$32.00 per hour Inclusive of hourly pay rate + service charge)

The Broadmoor Hotel's Talent Acquisition Team • Colorado Springs, CO

2d • $15 - $32

About The Position

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.
As a member of the Banquet team, you will be responsible for function set-up and breakdown, serves food and beverages, fulfills guest requests, exceeds guest’s expectations. Mixes and serves alcoholic and nonalcoholic drinks to patrons by performing the following duties.
Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.

Requirements

• Candidates must possess a strong sense of urgency.
• Candidates should have a passion for hospitality and serving guests.
• Candidates should be innovative thinkers geared towards solving challenges and finding solutions.
• Candidates should enjoy creating memorable guest experiences.
• Candidate should be able to articulate thoughts clearly and use proper English.
• Must be knowledgeable of or willing to learn and embrace 5 star, 5 diamond standards.
• Candidate should work well with others and be able to work effectively across cultures, understand how to work with people from different backgrounds, countries.
• Candidate must have reliable transportation to ensure reporting to work on time.
• Candidate must be available to work Holidays and all pre-determined, high volume, blackout dates set by the Banquet Administration and Management team.
• High school diploma or general education degree (GED) with experience working in the Food and Beverage industry of minimum of one year.
• Flexibly in schedule as it will change often.
• Enthusiastic, friendly, and energetic team member who works well with others.
• Strong interpersonal communication skills
• In compliance with state liquor laws, must be at least 18 years of age.
• Occasional heavy lifting (up to 50 lbs) with a work environment that may be indoors and outdoors at times.

Nice To Haves

• Candidates with luxury hotel or fine dining experience preferred.

Responsibilities

• Set up and breakdown tables and chairs.
• Ensure tables are neatly and appropriately set per event specification.
• Serve food and beverages.
• Knowledgeable of food and beverage menu item ingredients and dietary/allergen ingredients, able to answer guests’ questions regarding the menu.
• Maintain cleanliness and organization of service stations, function space, guest tables, and storage spaces.
• Respond to guests' needs and assist fellow staff members as needed.
• Clear, Clean and reset tables as needed.
• Serve and clear courses from appropriate position in line with fine dining, 5-star standards.
• Remain present and available in the function space, accessible to guests to perform additional duties upon request.
• Function as a productive, energetic member within a team, in a fast-paced environment.
• Receive and follow through on requests and instructions from various sources, such as Captains, Chefs, Management, and Clients.
• Maintains professional appearance and good personal hygiene.
• Attend all mandatory hotel and department trainings and meetings.
• Maintain knowledge of, abide by, and enforce Colorado State Liquor Laws.
• Follow all safety and security policies, reports any suspicious activities, and Lost and Found items to maintain a safe workplace.
• Follow all procedures to properly use, store and transport equipment in a safe manner to ensure equipment is not damaged.
• Read, understand BEOs, and follow assignments based on the information noted on the BEOs.
• Utilize InfoGenesis POS Software to create, post and present checks to guests.

Benefits

• Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED