Banquet Server (2)-1

Tournament Players Club•Ponte Vedra Beach, FL

14d•Onsite

About The Position

TPC Sawgrass, located in Ponte Vedra Beach, Florida, is the birthplace of the TPC Network and the backdrop to PGA TOUR headquarters. Within the Mediterranean-Style, 77,000 square foot clubhouse, we provide our PGA TOUR Players, Families, Executives, Members and Guests with truly memorable culinary and service experiences in multiple dining outlets, beautifully appointed banquet and meeting spaces, and an expansive gallery. For the golf enthusiast, we provide a world class golf experience on either of our two PGA TOUR championship courses, including the famous Stadium Course, home to THE PLAYERS Championship. If you are looking to improve your game, our PGA TOUR’s Performance Center offers lessons from the top PGA instructors in the industry as well as club fitting and fitness. Tee up your career as a part of our team with the TPC Network! This position will ensure that all guests receive immediate attention and serve their food and beverage requests promptly and courteously.

Requirements

High school diploma or equivalent education
Basic knowledge of food and beverage service operational procedures as would normally be acquired through at least 6 months previous similar experience

Responsibilities

Build a common focus and exemplify the behavior that each employee must demonstrate through our TPC Values
Greet all arriving guests at assigned station in a pleasant manner, making them feel welcome and at ease
Ensure that work stations are properly refilled at the beginning and end of every shift
Advise supervisor of any member/guest complaints so they can be immediately and professionally resolved
Participate in the continuous cleaning and up-keep of all Food and Beverage areas
Serve only food and beverage items, as outlined by the Banquet event order
Serve food, beverages, beer, wine and alcoholic beverages in accordance with our approved brand standards
Perform all assigned side work duties. (Polishing, rolling, organization, etc.)
Keep all stock prepared and ready for use
Complete requisition forms for all supplies as needed
Use the proper garnishes, china, glassware, and flatware for all food and beverages
Responsible for cleanliness, sanitation and proper set-up of banquet service and storage areas
Ensure that the Director of Food and Beverage/ Banquet Service Manager or Captain is informed of members/guests who may be intoxicated. Any member/guest who is clearly intoxicated is NOT to be served
Handle any problem that might arise both courteously and professionally
Set-up and break-down banquet tables, chairs, head tables, display tables, theme decorations and other equipment as requested per Banquet event order or contract
Ensure compliance with operating guidelines as it relates to the R.A.M. or Tips programs, as well as operating within all State and Federal Laws, Rules and regulations relating to Alcohol, Cigarette and Tobacco Division
Understands members and guests’ comments and complaints and forwards that information immediately to supervisor
Operate within all guidelines, policies, standards, and constraints as established by PGA TOUR Golf Course Properties, Inc
Special projects or other duties as assigned