Bar Manager - Conrad Orlando
About The Position
As one of the most celebrated openings of 2024, be part of the legacy as a Position Title! Join us in creating a legacy within a brand where you can stay inspired with a team that will become family. The newest Conrad Hotel in Hilton’s luxury portfolio is now open in Orlando. Inspired by nature and fashioned for adventure, C onrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating. The stunning resort features 433 rooms (including 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of indoor and outdoor meeting space a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, the marketplace and in-room dining. In this role, you will be overseeing the hotel's lobby lounge, Apero , managing a team of 10 - 15 Front of House team members, reporting directly to the Assistant Director of Food and Beverage and assisting the other food and beverage outlets as needed. The ideal candidate will be an experienced beverage leader with a passion for craft cocktails, a creative approach to menu development, and a drive to elevate the guest experience. They bring fresh, innovative ideas to the operation and uphold the highest standards of quality and hospitality. At least 2 years of bar and beverage leadership experience in a luxury hotel or high‑end restaurant is required.
Requirements
- At least 2 years of bar and beverage leadership experience in a luxury hotel or high‑end restaurant is required.
- must be available to work weekdays, weekends, and holidays.
Responsibilities
- Manage all beverage operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
- Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Respond to guest inquiries and requests and resolve guest concerns in a timely, friendly and efficient manner
- Ensure compliance with health, safety, sanitation and alcohol awareness standards
- Initiate and implement up-selling techniques to promote beverage sales and services and to maximize overall revenue
- Recruit, interview and train team members
Benefits
- Access to pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
