Bar + Rooftop General Manager

Aparium Hotel Group•Minneapolis, MN

40d•$70,000 - $72,000

About The Position

The Bar + Rooftop General Manager reports directly to the Director of Food + Beverage. All leaders of Aparium are required to get their hands dirty, unearth existing opportunities and personally ensure that systems, processes, culture and the guest experience are always improving. Having the ability to be a soldier is as critical as being a general. The Bar + Rooftop General Manager will be involved with the planning, execution and growth of Hewing Bar + Lounge's as well as Hewing Rooftop's food and beverage program. They will lead the team by example, spending the majority of their time engaged in service; supporting and coaching associates, actively participating in service at the door and table and establishing personal connections with guests. Hewing encourages their leaders to inspire, encourage and challenge each other to be their absolute best; they will partner with the Culinary team on delivering on our unique brand of translocal hospitality. Your past experiences have led you to understand that there is an art + science to the how and what a hospitality operations professional is responsible for. You realize not all remedies can be outlined in a training manual or found in a recipe book. Yet, you are passionate about creating and implementing service standards and training to give the team a path to delivering excellent service. You are the consummate host teeming with ideas on how to enhance the Hewing Bar + Lounge and Hewing Rooftop experience. You are energized by the frenetic pace of a bustling indoor and outdoor serving space overlooking the city and gain deep satisfaction from conducting a well-run shift. It is your nature to jump-in when the going gets tough to help support your team in delivering exceptional service. You have developed relationships with guests and service industry colleagues alike, as they often contact you for what is happening in town so they can get a front row seat. You are known for making them and their friends feel special and valued. You understand that running a dynamic food and beverage operation consists of a lot of moving parts. You have a clear understanding of how a successful operation should be run and how that connects to staffing, scheduling, training, ordering, side work, shift logs, preshifts and all the other systems and tools your team employs.

Requirements

Minimum of (5) five years of hospitality management, specifically in restaurants and/or bars
Minimum of (2) two years serving as a Restaurant General Manager or Bar/Lounge General Manager
Strong background in service training
Strong background in spirits, cocktail creation and wine knowledge
Ability to work varied shifts that will include, evenings, weekends and holidays
Ability to obtain and or maintain TIPS certification
Adaptable interpersonal skills to communication and address all employee levels of the hotel
Professional proficiency of the English language in reading, writing and verbal communication

Responsibilities

Drive holistic Hewing Bar + Lounge and Hewing Rooftop performance by developing and executing an operating plan that delivers on the Bar + Lounge's and the Rooftop's unique food and beverage concepts which includes attaining a high level of service, a robust cocktail menu and unique bites
Develop trusting and transparent relationships with the Director of Food+ Beverage, Executive Chef and associates of the Food + Beverage department by being collaborative, humble and open-minded - no ego is allowed
Model behaviors of servant leadership and hands-on assistance, providing your team with all that you know about food, wine and service through mentoring, coaching and training to develop the team's technical and soft skills
Demonstrate a thorough understanding of food and beverage items offered, including ingredients, methods of preparation and proper service; communicating advanced knowledge of cocktails and spirits utilized for the restaurant concept and leading the curation of the Hewing Bar + Lounge's and Hewing Rooftop's cocktail lists, educating the team to ensure they can speak to Hewing's beverage program
Lead continual improvement practices by identifying root causes of service issues, taking action to correct them by collaborating with your team to also improve the operation through creating efficiencies, bettering communication and improving the guest experience
Act as the front of house ambassador for Hewing Bar + Lounge and Hewing Rooftop by actively engaging in all aspects of service to ensure the experiences exceed guest expectations, seating is maximized, ensuring Hewing Bar + Lounge and Hewing Rooftop maintain top rankings of places to be in the city
Collaborate with the Director of Food + Beverage and establish goals based on P+L performance, setting KPI's and evaluating menu item performance with the Executive Chef to identify improvements or change
Demonstrate advanced knowledge of food and beverage financial acumen by leading inventory for the restaurant; evaluating budget and cost controls, monitoring and controlling labor and other expenses
Collaborate with the Director of Lifestyle and Director of Sales to create, plan and execute special events such as private buyouts and makers' releases to provide experiences that demonstrate the hotel's translocal hospitality operating principles
Facilitate daily pre-shift meetings that are well organized, well thought out and are conducted with service staff for each shift; verifying daily opening and closing procedures are completed properly
Observe daily conditions of all physical facilities and equipment; communicating any recommendations for corrections and improvements to the Director of Food + Beverage or Director of Facilities
Demonstrate advanced knowledge of the POS by having the ability to input, print, close, comp, void, transfer, report, code and route as needed, ensuring staff is thoroughly trained on using the POS efficiently
Act as guardian of health and safety for the restaurant to ensure compliance with local health and safety codes, hotel's safety and security policies and adherence to state and local liquor laws
Assist with other duties as assigned by the Director of Food + Beverage

Benefits

Performance Based Incentive Plan
Paid Vacation, Sick Time and Holidays
Medical, Dental, Vision, and Pet Insurance
Employer Paid Basic Life and AD&D
Discounted pet insurance available through ASPCA
401(k) Retirement Plan with employer match
Paid time off to volunteer for the causes you care about in your community
Strong sense of belonging through diversity, equity, and inclusion
Greatly discounted room rates for Aparium properties for you and your out-of-town guests

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