Bar Supervsior- City Cruises New York

Hornblower • New York, NY

2d

About The Position

Position Summary: The successful Bar supervisor will have skills in customer service, drink preparation, leadership, and communication. The bar supervisor assists in the day-to-day activities of the front-of-the-house in conjunction with the restaurant manager.

Requirements

• High school degree or equivalency required.
• TIPS Certification required.
• ServSafe Certification required.
• Strong customer service, organization, and interpersonal skills.
• Maintain a high level of organization, detailed oriented and meet deadlines.
• Handle multiple tasks/projects at one time.
• Establish and maintain effective working relationships as required by job responsibility.
• Listen effectively, assess the situation, determine relevant issues, & suggest solutions.
• Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites.
• Must be able to effectively understand and convey written and verbal information to coworkers and guests.
• Maintain uniform and personal grooming in compliance with appearance standards.
• Will be required to be available for work nights, weekends and on all major holidays.

Responsibilities

• Assists in managing the front-of-the-house staff.
• Participates in conducting pre-cruise meetings and communicates to front-line staff all necessary information regarding the cruise (seating charts, special bar packages, boarding procedures, etc.).
• Ensures that staff is trained and consistently follows and adheres to proper alcohol service guidelines thereby ensuring the safety of each guest.
• Resolves guest service issues by utilizing strong customer service skills and exercising diplomacy in keeping with company objective of customer retention.
• Ensures compliance with bar shop standards to keep the highest level of service and quality.
• Assists bartenders with daily set up and reset duties.
• Additional job duties assigned.
• Additional job duties assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED