Bariatric Scheduler/Receptionist

Marshall Health Network • Huntington, WV

1d

About The Position

Cabell Huntington Hospital is seeking a full-time Bariatric
Scheduler/Receptionist to work alongside our Bariatric Surgery Clinic.

The Bariatric Receptionist & Scheduler (BRS), will serve as the front office
representative, greeting and fulfilling process requirements during office
appointments. The BRS will promote an image of professionalism in all areas of
representation and will function in a courteous and efficient manner. Excellent
customer service skills both via phone and in person are pertinent and must be
maintained, as well as sensitivity to the unique needs of the bariatric patient
population.

All incoming calls are to be personally handled when able, or directed to the
relevant staff member in a timely manner. The BRS must be able to discern, to
the best of ability, the priority level of each call, basing action accordingly.

The BRS will maintain patient and provider appointment schedules in a variety of
formats to include Electronic Medical Record keeping and will work closely with
Marshall Health, ensuring all required patient data is maintained and up to date
for billing and medical records compliance as well as any other purposes that
may be determined. Specific needs must be met by the BRS in order to comply with
unique scheduling criteria as part of the bariatric department’s accreditation
standards.

The BRS must work responsibly and as part of a team but also be able to function
independently, demonstrating both problem solving and problem prevention
skills. Must be able to handle multiple tasks at once while continuing to be
accurate with a thorough attention to detail. The ability to develop a system
for organization and areas of responsibility is key to the BRS’ success and is
therefore required. The BRS will assume additional duties as necessary to
betterment of the bariatric program.

Requirements

• High School diploma or equivalent required.
• AHA BLS required.
• 1 to 2 Years of Position-Related Experience required
• Clerical and/or scheduling experience in a medical office
• Familiar with medical terminology
• Direct customer or patient care services.

Nice To Haves

• Junior College/Technical School or Bachelor's degree preferred.
• 2 to 5 Years of Position-Related Experience preferred.

Responsibilities

• Serve as the front office representative, greeting and fulfilling process requirements during office appointments.
• Promote an image of professionalism in all areas of representation and will function in a courteous and efficient manner.
• Handle all incoming calls personally when able, or directed to the relevant staff member in a timely manner.
• Maintain patient and provider appointment schedules in a variety of formats to include Electronic Medical Record keeping
• Work closely with Marshall Health, ensuring all required patient data is maintained and up to date for billing and medical records compliance
• Work responsibly and as part of a team but also be able to function independently, demonstrating both problem solving and problem prevention skills.
• Handle multiple tasks at once while continuing to be accurate with a thorough attention to detail.
• Develop a system for organization and areas of responsibility
• Assume additional duties as necessary to betterment of the bariatric program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED