Barista/Bartender

The Cake Bake Shop Admin LLC•Indianapolis, IN

About The Position

The Bartender/Barista is responsible for ensuring that every guest who dines or visits the bar at The Cake Bake Shop experiences “a magical and one-of-a-kind experience” that reflects our brand’s elevated standards. Bartenders must maintain expert-level knowledge of all beverages, ingredients, recipes, allergens, and presentation expectations. Bartenders provide polished service to bar-top guests while efficiently executing all service-well orders for the dining room.

Requirements

Minimum of 1 year of bartending or beverage-focused hospitality experience strongly preferred.
Must possess a valid state-issued alcohol service permit or certification as required by local law.
Strong communication, multitasking, and guest service abilities.
Ability to prepare beverages accurately and consistently according to recipes.
Professional appearance and adherence to grooming standards.
Basic math skills and accuracy when handling money, tabs, and POS transactions.
Ability to stand for extended periods; repetitive bending, twisting, lifting up to 50 lbs, and climbing stairs as needed.

Responsibilities

Warmly greet all bar guests and provide a refined, exceptionally polished guest experience.
Take and enter beverage and food orders into the POS system accurately and efficiently.
Prepare and serve all alcoholic and non-alcoholic beverages according to Cake Bake Shop recipes and standards.
Engage guests using brand-appropriate, elevated language and polished communication.
Perform suggestive selling, offer beverage pairings, and make knowledgeable product recommendations.
Monitor bar-top guests, anticipate needs, and respond to requests promptly.
Deliver bar food items, desserts, and beverages with correct presentation and timing.
Maintain awareness of allergen and dietary accommodations for all guests.
Manage bar tabs, process payments, provide receipts, and thank guests for visiting.
Ensure bartop cleanliness, polished bar tools, and professional appearance at all times.
Communicate guest concerns, product shortages, or service issues to management immediately.
Uphold all Steps of Service: greeting, timing, presentation, glitter, celebrations, and retail engagement when applicable.
Stock and prepare fruit garnishes, syrups, mixes, juices, and bar ingredients.
Prepare batches, flavored syrups, whipped creams, and specialty beverage mixes following recipes.
Restock liquor, wine, beer, sodas, glassware, ice, and bar tools.
Polish glassware and bar utensils used for guest service.
Clean and maintain bar equipment such as shakers, strainers, soda machines, and espresso tools.
Organize the bar top, bar shelves, underbar coolers, and service-well area.
Refill napkins, straws, stirrers, to-go containers, and bar service items.
Wipe down bar-top surfaces, chairs, and nearby décor areas.
Maintain bar cleanliness and readiness throughout the shift.
Perform limited sweeping or spot mopping in the immediate bar area.