Barista - Brew Specialist - Full Time - Evening Shifts

2510 Cobb Hospital, Inc.•Mableton, GA

16h•Onsite

About The Position

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Responsible for preparing and serving coffee, food, and other beverages in a professional, courteous and efficient manner. Responsible for taking, producing, ringing up, and delivering order to guest. Handle financial transactions in a competent and circumspect manner. Keep area in a professional and welcoming condition, stocking, serving, and general cleanup. Production of food items per par levels and menu. Represent the hospital and department in a professional and caring manner. All other job duties as assigned. Exemplifies Stands of Gold and the Operation Pillars of Excellence in performing daily duties and responsibilities. Core Responsibilities and Essential Functions: Accuracy / Time management - Completes job assignment thoroughly and without mistakes. Helps coworkers to do the same. - Has less than 3 money handling issues per month with a variance of $5.00. - Ability to accurately make specialty coffees as ordered and in a timely manner. - Accurately rings customers having minimal voids and able to move customers through line quickly. - Handles, balances and reports on cash deposits with great accuracy. Resources management - Uses minimal supplies to complete the job - Uses leftovers appropriately and notifies management of excess waste. - Operate equipment in compliance with training processes and manufacturers directions and guidelines. - Uses established amount of product when making sandwiches and salads. Customer Service Cultural Awareness - Has the ability to function effectively in unexpected circumstances and intervenes and resolves customer service issues as necessary - Seeks and uses information concerning culturally based needs of customers team members. - Greets customers using appropriate scripting. - Pulls the team together, gets assignments done and keeps management informed and proactively anticipates and resolves customer service issues - Communicates with all customers in clear concise and simple terms that are understandable and includes all necessary information, Utilizing good listening skills: clarifying when necessary, and lets people finish speaking. Adherence to Company and Department operating policy and procedures - Takes and records temps for coolers and food. - Follows company established money handling guidelines. - Handles and stores all food items in compliance with HACCP Cobb County Health Department codes and guidelines - Washes hands, wears gloves appropriately, sanitizes work area also helps to make others aware of these needs. - Cleans and organizes as they go. Spills and debris are picked up as they occur. Proactively works to keep area compliant with Fire regulations. Encourages a safe work environment. - Uniform fits properly, is clean and pressed. Shoes are appropriate, clean, polished and in good repair. Hair is restrained properly at all times. Nails are natural, trimmed, clean and free of polish.

Requirements

High school diploma Required or equivalent. Required and Will accept high school student for part time position.
Minimum 1 year retail food service experience preferred, preferably in a coffee venue.
Must exhibit outstanding interpersonal skills required to work with others.
Must be able to demonstrate basic knowledge of Coffee and associated beverage production.
Need to have basic math, money handling, and cash register skills.
Candidates must also possess adequate people skills for interacting with customers and be able to perform duties in a very busy environment.
The individual must be able to communicate and understand verbal and written English language and display a positive attitude.
Handles financial transactions in an honest and efficient manner.

Responsibilities

Preparing and serving coffee, food, and other beverages in a professional, courteous and efficient manner.
Taking, producing, ringing up, and delivering order to guest.
Handle financial transactions in a competent and circumspect manner.
Keeping area in a professional and welcoming condition, stocking, serving, and general cleanup.
Production of food items per par levels and menu.
Representing the hospital and department in a professional and caring manner.
Completing job assignment thoroughly and without mistakes.
Helping coworkers to do the same.
Accurately making specialty coffees as ordered and in a timely manner.
Accurately ringing customers having minimal voids and able to move customers through line quickly.
Handling, balancing and reporting on cash deposits with great accuracy.
Using minimal supplies to complete the job
Using leftovers appropriately and notifies management of excess waste.
Operating equipment in compliance with training processes and manufacturers directions and guidelines.
Using established amount of product when making sandwiches and salads.
Functioning effectively in unexpected circumstances and intervenes and resolves customer service issues as necessary
Seeking and using information concerning culturally based needs of customers team members.
Greeting customers using appropriate scripting.
Pulling the team together, gets assignments done and keeps management informed and proactively anticipates and resolves customer service issues
Communicating with all customers in clear concise and simple terms that are understandable and includes all necessary information, Utilizing good listening skills: clarifying when necessary, and lets people finish speaking.
Taking and recording temps for coolers and food.
Following company established money handling guidelines.
Handling and storing all food items in compliance with HACCP Cobb County Health Department codes and guidelines
Washing hands, wearing gloves appropriately, sanitizing work area also helps to make others aware of these needs.
Cleaning and organizing as they go. Spills and debris are picked up as they occur.
Proactively working to keep area compliant with Fire regulations. Encouraging a safe work environment.
Maintaining a clean and professional appearance.