Barista Lead-Seasonal,Starbucks (Harrah's Atlantic City)

Caesars Entertainment•Atlantic City, NJ

7d•$25

About The Position

This position responsible for leading the coffee shop outlet operation and ensures staff provides a memorable and legendary experience for all guests. Responsible for providing fast, friendly and world-class hospitality to all guests. Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. $25.00 per hour

Requirements

Must be congenial and have neat, professional appearance with good personal hygiene
Must be reliable and conscientious with the ability to lead as a team
Must have strong interpersonal and communication skills
Ability to interact (in English) with guests, co-workers and supervisory staff
Must be accurate and detail oriented with the ability to learn quickly
Ability to act quickly and exercise good judgment under pressure and/or conflict situations
Minimum two years of high-volume, serving experience.
Must have successfully completed Barista Training and advanced Store Training.

Responsibilities

Supports the Manager in all departmental initiatives related to Starbucks
Owns the Starbucks area experience including cleanliness, customer facing signage, audio/visual components and ensures the highest level of welcoming and promptness from staff
Assists in the development and implementation of goals and objectives for the Starbucks outlet
Promotes customer loyalty and brand image through continually exceeding customer expectations
Reviews scheduling and staffing levels to ensure adequate levels to accommodate guest volumes
Inspires and motivates partner performance through specific recognition and feedback
Leads and serves with the Green Apron behaviors; sets the shift standard and recognizes the positive actions of others
Greets everyone at all times. Smiles and makes eye contact and verbally greets guess and co-workers from arrival to the property departure
Prepares coffee with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art
Recites recipes from memory and flawlessly prepares all beverages
Upsells chocolate and pastries in accordance with restaurant standards
Ensures all equipment is in working order throughout shift in accordance with established standards
Assists with various new hire training on product preparation, cash handling procedures and cash register policies when settling guest checks
Responsible for stocking retail areas and maintains a clean and safe work environment