Barista I

Tapestry•Glendale, AZ

17d•$16 - $18

About The Position

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.Job Title: Barista This position includes hourly rate + tips. Primary Purpose: To prepare and serve coffee and food in our Coach Coffee Shops. This position will be responsible for customer service, which will include taking orders, recommending drinks or food items and ensuring a positive customer experience. Tasks will include operating coffee machines and maintain cleanliness. Must have knowledge of different coffee types, brewing methods and customization options to meet customer preferences. The successful individual will: • Guest Engagement: Great and assist guests with warmth and authenticity that makes them feel welcomed and look for cues on how we may make their experience fun and memorable. • Product Knowledge: Maintain deep knowledge of menu merchandise, and Coach brand heritage to seize opportunities to share the craft & quality in all of our products. • Selling Skills: Meet individual and store sales goals by sharing our different beverages, food, and merchandise options. Identify opportunities to enhance guest experience through customization (e.g., alternative milks, extra shots, larger sizes) and ensure their awareness of limited availability items. • Visual Standard: Support floor sets, replenishment, and visual merchandising standards. • Operational Excellence: Maintain a clean, organized, and stocked workplace, ensuring proper sanitation and food safety standards are always followed. Operate espresso machines, grinders, and ovens to prepare and serve handcrafted beverages following recipe standards and customer preferences. • Team Collaboration: Work closely with team members to solve problems and ensure a seamless guest experience. Support team goals by sharing selling strategies and celebrating wins together.

Requirements

Ability to work in a faced paced environment
Ability to stand for extended periods
Can lift and carry items up to 25 lbs
Effective client service skills
Proven organizational skills
Proven ability to work with food & beverage operating systems
Strong interpersonal skills
Work as part of a team and build relationships

Nice To Haves

Prior experience as a barista or in a café setting is preferred
Strong communication and customer service skills
Basic math skills for handling transactions and managing cash
Available to work flexible hours/shifts that may include early mornings, evenings, weekends and holidays

Responsibilities

Guest Engagement: Great and assist guests with warmth and authenticity that makes them feel welcomed and look for cues on how we may make their experience fun and memorable.
Product Knowledge: Maintain deep knowledge of menu merchandise, and Coach brand heritage to seize opportunities to share the craft & quality in all of our products.
Selling Skills: Meet individual and store sales goals by sharing our different beverages, food, and merchandise options. Identify opportunities to enhance guest experience through customization (e.g., alternative milks, extra shots, larger sizes) and ensure their awareness of limited availability items.
Visual Standard: Support floor sets, replenishment, and visual merchandising standards.
Operational Excellence: Maintain a clean, organized, and stocked workplace, ensuring proper sanitation and food safety standards are always followed. Operate espresso machines, grinders, and ovens to prepare and serve handcrafted beverages following recipe standards and customer preferences.
Team Collaboration: Work closely with team members to solve problems and ensure a seamless guest experience. Support team goals by sharing selling strategies and celebrating wins together.