Bartender + Guest Experience Host

Hotel Royal OakRoyal Oak, MI
7h$17

About The Position

Hotel Royal Oak is a boutique hotel designed to be hip, local, and social, a place where guests don’t just stay, they experience. From craft cocktails in our Vinyl Room to curated music and late-night energy, we create a vibe that people remember. We’re looking for someone who can own the bar and the front desk at the same time, someone who naturally hosts, connects, and elevates every guest interaction. This is a hybrid bartender + front desk position, perfect for someone who thrives in a social environment but also values structure, responsibility, and guest service.

Requirements

  • Bartending experience (required – basic cocktail knowledge is a must)
  • Strong hospitality mindset, you enjoy taking care of people
  • Comfortable multitasking between bar and front desk
  • Confident, social, and personable
  • Reliable and able to work overnight shifts
  • Detail-oriented with a sense of ownership
  • Someone who understands that the experience matters just as much as the drink

Nice To Haves

  • Boutique hotel or nightlife experience
  • Experience with POS systems and/or hotel systems
  • A passion for music, events, or social environments
  • Ideas for programming, events, or guest engagement

Responsibilities

  • Prepare and serve cocktails, beer, wine, and mocktails
  • Create a welcoming, social atmosphere
  • Engage guests and build repeat relationships
  • Promote specials, events, and programming
  • Check guests in/out using hotel systems
  • Handle guest requests and problem resolution
  • Answer phones and manage reservations
  • Maintain lobby presentation and cleanliness
  • Set the tone of the hotel each shift
  • Ensure music, lighting, and spaces feel intentional
  • Complete daily operational tasks and checklists
  • Communicate clearly with the team and management
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