Job Overview
The Lounge Bartender plays a vital role in guest satisfaction at the bar,
utilizing their mixology skills, customer service abilities, and entertainment
flair to provide guests with an outstanding experience. They expertly prepare
and serve drinks, engage with guests, and enhance the overall atmosphere of the
establishment.
What you'll be doing
* Beverage Preparation: Skillfully mix and serve a wide range of alcoholic and
non-alcoholic beverages, including cocktails, beers, wines, and specialty
drinks, while adhering to established recipes and standards.
* Menu Knowledge: Possess an in-depth knowledge of the drink menu, including
ingredients, flavor profiles, and presentation. Make recommendations to
customers based on their preferences.
* Customer Interaction: Engage with customers in a friendly and professional
manner. Take drink orders, offer suggestions, and provide a personalized
experience.
* Presentation: Ensure drinks are visually appealing and well-presented, using
garnishes and glassware appropriately to enhance the overall drink
experience.
* Bar Setup and Maintenance: Prepare the bar area for service, ensuring that
all necessary tools, ingredients, and supplies are available. Keep the bar
area clean and organized throughout the shift.
* Cash Handling: Process payment transactions accurately, manage tabs, and
handle cash and credit card transactions. Maintain an organized cash register
and provide accurate change.
* Entertainment and Engagement: Provide entertainment and engage with customers
by offering recommendations and creating a lively atmosphere. Tend to guests
at the bar, making them feel welcomed and valued.
* Inventory Management: Monitor and manage beverage inventory, restocking
supplies as needed and reporting any shortages to management. Assist with
inventory counts and ordering.
* Compliance: Adhere to all relevant laws and regulations regarding the sale
and consumption of alcohol. Verify customer age and refuse service to
underage or intoxicated individuals.
* Collaboration: Work closely with other staff members, including servers,
kitchen staff, and management, to ensure seamless service and guest
satisfaction.
Skills and Requirements:
* Previous experience as a bartender or in the hospitality industry is
preferred.
* Strong knowledge of mixology, cocktail recipes, and beverage presentation.
* Excellent customer service and interpersonal skills.
* Ability to multitask and work efficiently in a fast-paced environment.
* Good communication and active listening skills.
* Basic math skills for cash handling and order processing.
* Familiarity with relevant health and safety regulations.
* Willingness to work flexible hours, including evenings, weekends, and
holidays.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical
requirements include extended standing and walking, climbing, bending, reaching,
pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an
interior hotel environment with equipment and machines. The work involves
exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant
odors, and/or loud noises. The exposure to hazards or physical risks requires
following basic safety precautions and use of applicable protective equipment.
Benefits:
Benefits for Full Time employees may include:
* Health, Dental and Vision Insurances
* Disability Insurances
* Supplemental Life Insurances
* Identity Theft Protection
* Flexible Spending Accounts
* 401(k) Retirement Plan with Company Match
* Paid Time Off, Vacation and Holidays
* Employee Assistance Program
* AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED