Bartender - $18/hour + gratuity

Salamander Hospitality, LlcAspen, CO
4d$18Onsite

About The Position

The West End Social Bartender is responsible for providing the highest quality of service and hospitality to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders, creating and executing beverages, and collecting payment.

Requirements

  • Strong verbal and written communication skills with guests, team members, and management.
  • Active listening and problem-solving abilities to address and resolve guest or employee concerns.
  • Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
  • Demonstrated initiative and ability to anticipate guest and operational needs.
  • Strong organizational skills with attention to cleanliness, efficiency, and productivity.
  • Ability to apply and understand information, policies, and procedures to achieve operational goals.
  • Flexibility to cross-train in other areas of hotel operations as needed.
  • Professional appearance and grooming in compliance with company standards, including wearing the proper uniform and nametag.
  • Consistent attendance and punctuality aligned with business needs.

Nice To Haves

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Responsibilities

  • Greet, serve, and engage with guests in a friendly, courteous, and professional manner.
  • Take and deliver food and beverage orders accurately, anticipating guest needs and ensuring satisfaction.
  • Take and deliver room service orders accurately, ensuring proper payment.
  • Provide beverage service (coffee, tea, water, soda, lemonade, alcohol) promptly, keeping glasses filled.
  • Upsell menu items, beverages, and promotions to enhance the guest experience.
  • Maintain knowledge of menus, daily specials, and outlet offerings.
  • Operate the POS system to process orders, close checks, and complete end-of-shift paperwork.
  • Handle cashiering functions, including collecting payments.
  • Perform opening, closing, and side-work duties per assigned station and checklists.
  • Pre-bus and clear tables promptly; maintain clean, stocked, and organized service areas.
  • Answer phones professionally and handle guest inquiries efficiently.
  • Warm, approachable demeanor and commitment to providing attentive, service-oriented hospitality.
  • Follow safety protocols, including knowledge of emergency procedures.
  • Attend required meetings and trainings, and perform other duties as assigned by management.
  • Make beverages and have knowledge in the bar space regarding spirits, wines, beers, and cocktails

Benefits

  • Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment.
  • Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment.
  • 401K eligibility is available to full-time employees after 90 days of employment, part-time employees can qualify to participate in a 401(k) plan after two consecutive years of working at least 500 hours.
  • Currently, 401K Match is $0.50 on the $1.00 of an employee’s contribution up to 6%; there is a 5-year vesting period.
  • Applications for all positions are accepted on an ongoing basis.
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