Bartender

HM Alpha Hotels & ResortsCharlotte, NC
12d

About The Position

The Bartender will shape the guest experience through excellent service, product knowledge, and engaging hospitality. Your ability to craft beverages, manage bar operations, and create a welcoming atmosphere directly impacts guest satisfaction, food and beverage revenue, and brand reputation. Whether serving solo or supporting a team, your presence at the bar influences the energy and pace of service across the outlet. HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE Mix ingredients, such as liquor, soda, water, sugar and bitters to prepare cocktails and other drinks. Serve wine draught, bottled beer, non-alcoholic beverages and food. Collect money for drinks served. Orders and requisitions liquors and supplies. Stock and replenish glasses, beverages, mixes, fruit, and guest supplies. Place bottled goods and glasses to make an attractive display. Wash glasses, bar, and equipment. Slice and pit fruit for garnishing drinks; prepare appetizers, such as pickles, cheese and cold meats. Take the initiative to greet guests in a friendly and warm manner. If functioning in a Lead Capacity: (a) take responsibility for assigned associates in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned associates. Other duties as assigned.

Requirements

  • Strong mixology skills with knowledge of a wide range of beverages
  • Excellent communication and interpersonal skills
  • Ability to multitask and stay composed in a fast-paced, high-volume setting
  • Commitment to cleanliness, safety, and responsible alcohol service
  • Positive, guest-focused attitude and a proactive approach to hospitality
  • Team player with the ability to lead when required
  • Attention to detail in presentation and inventory management
  • Previous bartending experience in a hotel, bar, or restaurant environment preferred
  • Experience with cash handling, POS systems, and bar setup/teardown
  • Capable of working independently or as part of a larger service team
  • High school diploma or equivalent required
  • TIPS certification or equivalent required
  • Must meet all state and local age requirements for serving alcohol
  • Successful completion of a background check is required prior to employment.

Nice To Haves

  • Familiarity with food pairing and cross-selling techniques considered a plus

Responsibilities

  • Mix ingredients, such as liquor, soda, water, sugar and bitters to prepare cocktails and other drinks.
  • Serve wine draught, bottled beer, non-alcoholic beverages and food.
  • Collect money for drinks served.
  • Orders and requisitions liquors and supplies.
  • Stock and replenish glasses, beverages, mixes, fruit, and guest supplies.
  • Place bottled goods and glasses to make an attractive display.
  • Wash glasses, bar, and equipment.
  • Slice and pit fruit for garnishing drinks; prepare appetizers, such as pickles, cheese and cold meats.
  • Take the initiative to greet guests in a friendly and warm manner.
  • If functioning in a Lead Capacity: (a) take responsibility for assigned associates in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned associates.
  • Other duties as assigned.

Benefits

  • Medical, dental, and vision (HSA available)
  • Company-paid disability & life insurance
  • Employee Assistance Program
  • Supplemental benefits
  • 401(k) with match
  • Employee discounts
  • Paid vacation & sick time
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