Venue - Bartender

Live Nation EntertainmentWest Hollywood, CA
2dOnsite

About The Position

A Bartender at Peppermint Club is responsible for delivering exceptional guest experiences by preparing and serving beverages accurately, efficiently, and with a high level of hospitality. In this fast-paced, high-energy environment, duties include crafting cocktails and serving beer, wine, and spirits; engaging with guests in a friendly and professional manner; maintaining a clean, organized, and fully stocked bar; handling transactions and operating the POS system; monitoring guest consumption and adhering to responsible alcohol service standards; and ensuring compliance with all health, safety, and venue policies. The role requires strong knowledge of beverages, the ability to multitask under pressure, excellent communication skills, and availability for nights, weekends, and holidays.

Requirements

  • California Licensee or Certification Requirements/Responsible Alcohol Awareness Training Certification or Equivalent
  • Ability to work late hours
  • Flexible schedule
  • Cash handling experience
  • Must be able to lift or move up to 25 lbs using proper lifting techniques
  • Skill in interpersonal communication and teamwork
  • Physically able to pass a pour test and a mixology drill (timed)
  • Ability to deal with intoxicated guests in a positive and safety minded manner
  • Tolerance of all cultures, music and art forms
  • Responsible Alcohol Awareness Training Certification or Equivalent

Nice To Haves

  • 4 years work experience in high volume environment
  • Experience recognizing valid ID’s
  • Experience in a live music environment

Responsibilities

  • Interact with guests in a natural, friendly demeanor
  • Cultivate regular guests and repeat business
  • Successfully complete a pour test prior to every shift, where applicable
  • Suggestively sell both beverages and menu items to guests at the bar
  • Deliver food items and beverage orders promptly
  • Prioritize and organize drink orders
  • Consistently prepare beverages according to standard recipes and venue specifications, abide by all control systems
  • Record any equipment failure and/or safety hazards in bar log
  • Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager
  • Ensure responsible alcohol service per local ordinance alcohol awareness training and Live Nation alcohol policies
  • Request proper identification for anyone appearing under 30 years of age
  • Maintain HOB safety and sanitation standards
  • Perform Opening/Running/Closing duties according to Live Nation policy
  • Prepare guest checks (on point of sales terminal) and process payment according to Live Nation policy
  • Maintain bartender bank
  • Perform cash pull / check out procedures
  • Maintain appropriate Comp and Spill checks
  • Required to occasionally work Special Events that are scheduled throughout the venue

Benefits

  • generous vacation
  • healthcare
  • retirement benefits
  • student loan repayment
  • tuition reimbursement
  • six months of paid caregiver leave for new parents including fostering
  • perks like Roadie Babies helping new parents care for their babies on work trips
  • access to free live events through our exclusive employee ticketing program
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