BDC Representative

RV Country Nevada LLC • Sparks, NV

1d • $50,000 - $80,000

About The Position

BDC Representative – Customer Engagement & Appointment Coordination RV Country RV Country is one of the most established RV dealership groups in the Western U.S., with over 50 years in business and locations across five states. We are growing our Business Development Center (BDC) and looking for motivated professionals who excel on the phone, communicate clearly, and know how to guide customers to the next step. This is a high-activity, customer communication position, not a showroom sales job. Your success will come from consistent outreach, attention to detail, and the ability to confidently move customers forward. If you enjoy structured work, organized follow-up, and influencing conversations, this role fits you.

Requirements

• Clear phone communication and professional tone
• Organized and detail oriented
• Comfortable following structured processes
• Reliable attendance and follow-through
• Positive attitude with consistent outreach habits

Nice To Haves

• call center
• customer service
• scheduling
• appointment setting
• BDC
• reception
• collections
• No RV experience required — we train product knowledge

Responsibilities

• Respond to inbound leads from RV Trader, Facebook, Google & website
• Communicate by phone, text, and email
• Ask qualifying questions (budget, timing, decision maker, tow vehicle)
• Schedule and confirm appointments
• Prepare customers before arrival so they know what to expect
• Follow up with unscheduled prospects
• Document all activity in the CRM
• Coordinate with store staff for customer readiness

Benefits

• Paid training
• Health benefits & 401(k)
• Employee RV discounts
• Career growth opportunities
• Stable company with long-term reputation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed