ICONA Diamond Beach - Beach Manager (Seasonal)

ICONA RESORTS 1Wildwood Crest, NJ
2dOnsite

About The Position

The Beach Manager is responsible for Training, Coaching, and managing the Beach Attendants. Handles any guest issues and needs on the beach. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet all guests upon arrival, distribute towels, offer assistance, and deliver consistent guest service, exceeding guest expectations. Issue beach chairs and umbrellas to guests. Maintain cleanliness of pool deck and facilities including straightening and stocking chairs, collecting soiled towels and trash, moving chairs, and umbrellas. Ensure that the beach storage unit is properly maintained. Monitor inventory of beach supplies daily. Report equipment and supply deficiencies. Fold fresh towels. Secure chairs. Secure umbrellas. Promote positive guest relations for all guests by providing prompt, courteous and efficient service. All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations. Performs other duties as directed. Weekly attendance to Aloha Culture Meeting.

Requirements

  • High school diploma, or equivalent

Responsibilities

  • Training, Coaching, and managing the Beach Attendants
  • Handles any guest issues and needs on the beach
  • Greet all guests upon arrival, distribute towels, offer assistance, and deliver consistent guest service, exceeding guest expectations
  • Issue beach chairs and umbrellas to guests
  • Maintain cleanliness of pool deck and facilities including straightening and stocking chairs, collecting soiled towels and trash, moving chairs, and umbrellas
  • Ensure that the beach storage unit is properly maintained
  • Monitor inventory of beach supplies daily
  • Report equipment and supply deficiencies
  • Fold fresh towels
  • Secure chairs
  • Secure umbrellas
  • Promote positive guest relations for all guests by providing prompt, courteous and efficient service
  • Attend weekly Aloha Culture Meeting
  • Performs other duties as directed
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