Behavioral Health Case Manager – Residential Treatment | Mon–Fri | $19–$21/hr
About The Position
Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. About Pyramid Healthcare Pyramid Healthcare is a national leader in behavioral healthcare, providing comprehensive treatment for individuals facing substance use and mental health challenges. Our Concord, NC residential program is dedicated to helping individuals build a strong foundation for long-term recovery through compassionate, evidence-based care. We are seeking a motivated, organized Case Manager to join our clinical team. In this role, you’ll play a key part in coordinating care, supporting client engagement, and helping individuals successfully transition back into the community. Position Summary The Case Manager provides care coordination and case management services for clients and their families in a residential treatment setting. This role supports engagement in treatment through individual and family services, group facilitation, and collaboration with the multidisciplinary team to ensure seamless admissions, treatment planning, and aftercare coordination.
Requirements
- Bachelor’s degree in a human services field + 2 years of relevant direct care experience OR Bachelor’s degree in a non-human services field + 4 years of relevant direct care experience
- Strong organizational and time-management skills
- Excellent communication and interpersonal abilities
- Ability to collaborate effectively within a multidisciplinary team
- Ability to maintain professional boundaries and confidentiality
Nice To Haves
- Knowledge of behavioral health, substance use treatment, and community resources preferred
Responsibilities
- Coordinate client schedules, appointments, and treatment-related activities in collaboration with the clinical team
- Maintain consistent communication with referral sources and external providers, ensuring continuity of care
- Assist with the admissions process, ensuring all required documentation and consents are completed and properly recorded
- Provide client and family orientation in collaboration with the primary therapist
- Deliver individual and family case management services to support treatment engagement and address external needs
- Coordinate transportation and connect clients with community resources
- Facilitate psychoeducational and skills-based groups
- Develop and coordinate comprehensive aftercare plans with the treatment team and business development staff
- Ensure all documentation, including aftercare plans, is completed in CareLogic in accordance with program standards
- Document all client, family, and provider interactions accurately and in a timely manner
- Maintain confidentiality in accordance with HIPAA and organizational policies
- Participate in required trainings and ongoing professional development
Benefits
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- 401(k) with Company Match
- Tuition Reimbursement
- Employee Recognition Programs
- Referral Bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
251-500 employees
