Bell Person Overnight

Loews Hotels•Orlando, FL

1d•Onsite

About The Position

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. About Loews Sapphire Falls Resort Join the team at our Caribbean-inspired paradise that creates an island escape in a tropical oasis. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more What We’re Looking For: A friendly and energetic Bell Person dedicated to enhancing our guest experience through exceptional service and support. A successful candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: Approachable with a warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members. Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs. Skilled communicator capable of engaging with guests and team members with clarity and professionalism. Proactive with the ability to handle various tasks and adjust to changing situations. Veterans and military spouses are encouraged to apply

Requirements

Excellent guest service skills.
Valid Florida Driver License preferred.
Must be able to withstand outdoor elements for long periods of time.
Ability to regularly push, pull, lift up to 50 lbs
Ability to communicate effectively in English verbally with team members, leaders and guests required.
Must be able to work a flexible schedule, nights, weekends and holidays as required.

Responsibilities

Welcome and assist arriving and departing guests with professionalism and courtesy.
Safely handle and transport luggage, baggage, and packages.
Securely store luggage while awaiting transfer.
Provide detailed information about room types, amenities, and hotel facilities to guests and addresses guest inquiries.
Communicate hotel emergency procedures as needed.
Offer information about the hotel and local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs.
Transport guests safely to and from property areas.
Build positive relationships with all hotel departments, Front Desk, Valet Parking, Concierge, and Housekeeping.
Remain vigilant at your post when not assisting guests, ensuring guest safety and notify Security if necessary.
Ensure cleanliness and proper condition of all equipment and work areas, coordinating with Housekeeping for major cleaning tasks.
Perform other assigned duties as needed.