Bell Person

JRNL TWO BUNCH PALMS LLC • Desert Hot Springs, CA

9h

About The Position

Seeking Bellman with previous experience in a luxury hotel setting. Responsibilities include assisting guests with luggage, meeting and greeting guests upon arrival and departure, provide assistance to front desk staff and security requests as needed.

Requirements

• Ability to work in a team-oriented, high-volume, fast-paced, guest-centric environment
• Must be flexible to work all shifts including weekends and holidays
• Must have basic English skills
• High School Diploma
• Must be detail oriented, possess strong organizational and time management skills and the ability to multitask.
• Ability to work a flexible schedule including weekdays, weekends, holidays and nights.
• Ability to read and interpret hotel documents.
• Ability to effectively present information and thoroughly answer questions in one-on-one and small group situations to customers, clients, and other employees of the organization in English.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to efficiently use Microsoft Office programs.
• The employee is required to stand, sit, or walk for an extended period of time.
• The employee may frequently be required to stoop, kneel, and crouch for duration of shift (eight hours or longer).
• The employee will need to use hands and fingers to handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
• The employee must frequently lift and/or move and/or push up to 50 pounds without assistance.

Nice To Haves

• Two Years Customer Service in a hotel setting preferred

Responsibilities

• Greeting arriving guests and retrieving their luggage.
• Escorting guests to their rooms, explaining the room facilities
• Deliver luggage, messages, faxes, packages, amenities to guests and to undertake various other requests in order to ensure their comfort
• Transport departing guests’ luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for.
• Assist with keeping lobby area clean and orderly
• Ensure that luggage has been stored safely according to prescribed procedures
• Be fully aware of what functions are going on in the hotel
• Provide gracious, attentive, and friendly service
• Other duties as assigned

Benefits

• 401k Plan
• Sick Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED