Bellman / Shuttle Driver (54300)
About The Position
The Hotel Telluride is proudly managed by Providence Hospitality Partners, based in Denver, Colorado, and founded in 2002. We strive to operate hotels where every guest wants to stay, every associate wants to work, and every investor wants to own. We encourage and support each associate to achieve clearly defined objectives, and we pursue a proactive position to enhance the wellbeing in our communities. We provide a corporate culture that values teamwork, a strong work ethic, service to others, and personal balance. SUMMARY: The Bellman greets guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services.
Requirements
- Must be able to read and write to facilitate the communication process
- Requires good communication skills, both verbal and written
- Must possess basic computer skills
- Must be able to respond to guest requests and business volume quickly and efficiently
- Legally be able to drive within the US (maintain a clean driving record)
- Previous customer service experience required
Nice To Haves
- Previous hotel experience preferred
Responsibilities
- Load and unload luggage carts
- Tag and store luggage
- Escort guest to hotel rooms
- Drive hotel shuttle
- Provide an overview of guest room, hotel services and amenities
- Make deliveries to guest rooms
- Assist guest with room changes
- Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.
- Perform house attendant functions when staff shortages occur
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Benefits
- Medical, Dental, and Vision Insurance
- Voluntary Short-Term and Long-Term Disability
- Company paid Basic Life and AD&D Insurance
- 401(k) with Company match
- Paid Time Off and State required sick pay
- 8 Paid Holidays
- Hotel discounts by brand
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
