Bellperson. Club Wyndham Waikiki Beach Walk Resort
About The Position
As a Bellperson, your friendly service can take a guest’s good vacation and make it unforgettable. With a positive, can-do attitude, you’ll make each arrival, check in and stay as pleasant and seamless as possible. In addition to assisting guests with their luggage, you’ll personally handle requests or refer them to the appropriate department manager – whatever is needed to exceed guests’ expectations. Though no two days are the same at Wyndham Destinations, you’ll have the opportunity to: Greet guests and provide luggage assistance as needed, including check in, check out, and room moves Deliver messages, luggage, packages, and more or run errands to exceed guest expectations Answer questions about amenities and services, policies, attractions, dining, entertainment, directions, etc. Coordinate transportation needs for owners and guests Keep main entrance, lobby and porte-cochere clean and free of trash or other debris Maintain luggage carts to ensure they are in working order and track bell cart inventory
Requirements
- High school diploma or equivalent. (Unless there is a legal requirement, experience will be accepted for the education requirement.)
- Valid driver’s license
- Excellent communication skills with the ability to read, write, and understand English
- Ability to read and comprehend routine instructions, short correspondence and memos
- Ability to solve problems with a minimum of guidance
- A professional appearance
- Ability to multitask and work in a fast paced environment
- Ability to work independently or with others as needed
Nice To Haves
- One year of front desk/bell attendant experience in a hospitality environment or one year of customer service experience in a service or retail environment preferred
Responsibilities
- Greet guests and provide luggage assistance as needed, including check in, check out, and room moves
- Deliver messages, luggage, packages, and more or run errands to exceed guest expectations
- Answer questions about amenities and services, policies, attractions, dining, entertainment, directions, etc.
- Coordinate transportation needs for owners and guests
- Keep main entrance, lobby and porte-cochere clean and free of trash or other debris
- Maintain luggage carts to ensure they are in working order and track bell cart inventory
Benefits
- Medical, Dental, and Vision Insurance
- Discounted Hotel & Resort Stays
- Employee Stock Purchase Program
- Tuition Reimbursement
- 401K Retirement Savings with Company Match
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
