Benefit Clerical Assistant

My HR Professionals•Van Buren, AR

About The Position

At My HR Professionals Benefits, we are dedicated to cultivating a culture of learning and empowering team members to deliver a proactive, professional, and exceptional service experience. We value and understand the importance of work/life balance, work flexibility, and a great work environment as a foundation to providing exceptional service. We are looking for team players with passion, drive, and a desire to learn. Our team is not one unit or department it is the entire company, which is why we firmly believe in operating as One Team, One Company. Working at My HR Professionals means holding yourself accountable to add value to the team. If you enjoy a challenging, fast-paced, and evolving workplace, then My HR Professionals is the team for you. Job Purpose: Benefits Clerical Assistant works within the Benefits Department and performs a variety of administrative duties necessary to support the daily business operations of the Benefits Department through the processing and completion of cases and tasks for various clients.

Requirements

Education-High School diploma or GED, equivalent diploma (Bachelor’s Degree in Human Resources, business or other related field preferred)
Basic understanding of Microsoft 365 Products
Knowledge of office administration and clerical skills such as computerized data entry, word processing software, and electronic communications
Attention to detail is critical and ability to operate in a deadline driven environment
Critical and analytical skills are necessary
Excellent written, oral and interpersonal communication skills
Exemplary Customer Facing and Customer Service Skills
Ability to prioritize effectively and handle multiple tasks

Responsibilities

Scanning and filing documentation for client benefit files
Mailing and distribution of benefit and leave notices example: COBRA, eligibility, FMLA/Non-FMLA on benefits, and other items as applies
Running reports and macros for benefit processes both weekly and monthly
Processing ID card request online
Filling out purchase request forms for office supplies
Create cases for mailings and request received
Creating and maintaining folders for reconciliation process and other benefit processes
Checking, downloading, and forwarding internal Benefits Email for team members
Main point of contact for phone calls regarding ID Cards, mailings, and questions on were to submit payment for Leave of Absence and COBRA
Any other duties as applied