Benefit Enrollment Specialist - Desert Cove (6158)

Terros Health•Phoenix, AZ

47d•Onsite

About The Position

We are a mission-driven, service-orientated industry leader looking for a Benefit Enrollment Specialist to join our team of caring professionals in Phoenix, AZ. Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes. HOPE ~ HEALTH ~ HEALING Terros Health made the list!! "Most Admired Companies of 2020, 2022 & 2023" as awarded by AZ Big Media. Full-Time Employed: 40 hours/week Location: 10844 N 23rd Ave, Phoenix, AZ 85029 Bilingual in Spanish is a plus (Additional Language Differential Pay Available) Full Benefits Package, including 401K Generous PTO/Sick Time (4+ weeks in year 1) As an Benefit Enrollment Specialist you will ascertain member benefits by interviewing members and assisting them with gathering all pertinent information for benefit application process. You will initiate, track and assist member benefits during and after the application process. Being detail-orientated is an important requirement of the job, as you monitor the completion of financial member information, work with outside agencies and facilitate AHCCCS eligibility checks and monitoring. In addition, you will train and assist case manager staff in the completion of application forms. If you are dependable, caring and compassionate and find motivation in helping our members live better lives by sharing your own experiences, apply now! At Terros Health, we promote from within and foster an environment that encourages career growth and development.

Requirements

Must have High School/GED with 3-5 Years of experience in a Behavioral health or related field
Must have one year of experience in coordinating healthcare benefits, and validating member coverage.
Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health’s driving policy
Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment
Must pass background check, TB test and other pre-employment screening
Computer Skills: Microsoft Word, Excel, Outlook, electronic medical record, NextGen preferred
Minimum typing speed of 25 wpm

Nice To Haves

Preferred - working knowledge of Security Disability programs, Title XIX, Programs for developmentally disabled, welfare programs, Arizona Long Term Care system, Adult and Children/Adolescent programs.
Shared experience, preferred. A shared experience is defined as personally (or a family member) utilizing privately or publicly funded behavioral health services, to include substance abuse treatment or having a family perspective of recovery.

Responsibilities

Meets individually with clients in need of benefit assistance. This includes, but is not limited to: AHCCCS applications, SSDI and SSI applications, benefits through Arizona DES (Food Stamps, Cash Assistance, other). Directly assists clients with completing necessary applications and monitors their status in application process.
Provides information and guidance to clients related to insurance benefits, including Title XIX and Non-Title XIX covered services, Medicare, Federal Marketplace, and other third party liability insurance.
Maintains all required tracking spreadsheets related to client benefits and eligibility status as required by Terros Health, the RBHA and/or other contractors. Provides updated reports to Terros Health leadership as needed for submission to RBHA and/or other contractors per deliverable requirements.
Ensures effective communication with clinical staff and provides timely notification of any change in a client’s benefit status to the clinical team and by Practice Manager.

Benefits

Multiple medical plans - including a no premium plan for employees and their families
Multiple dental plans - including orthodontia
Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
4 Weeks of paid time off in the first year
Wellness program
Pet Insurance
Group life and disability insurance
Employee Assistance Program for the Whole Family
Personal and family mental and physical health access
Professional growth & development - including scholarships, clinical supervision, and CEUs
Tuition discounts with GCU and The University of Phoenix
Working Advantage - Employee perks and discounts
Gym memberships
Car rentals
Flights, hotels, movies and more
Bilingual pay differential