Manager Benefits

Paradigm • Tampa, FL

10d

About The Position

Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs.
We’re proud to be recognized—again! For the fourth year in a row, we’ve been certified by Great Place to Work®, and for the third consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care™ list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive.
The Benefit Manager is responsible for overseeing the design, administration, and compliance of Paradigm’s health and welfare benefit programs as well as Paradigm’s retirement plan. The Benefit Manager partners closely with internal stakeholders, external vendors, and cross‑functional teams to optimize the employee benefits experience. This role also carries supervisory responsibilities, providing leadership, guidance, and performance development to team members involved in benefits administration.

Requirements

• Bachelor’s degree in HR or related field.
• Five or more years’ experience in benefits administration.
• Prior supervisory or lead experience.
• Extensive knowledge of employee benefits and applicable laws.
• Excellent organizational and time management skills.
• Proficient with Microsoft Office Suite or similar software.
• The employee must be able to hear and understand speech in person and through electronic communication systems.
• The ability to communicate and exchange accurate information in person, via phone, and electronically is essential.

Responsibilities

• Oversee employee benefit communications, including open enrollment materials and benefit updates, to ensure information is accurate, timely, compliant, and easy for employees to understand.
• Prepare and deliver benefit presentations and training as needed to support business needs.
• Develop and manage relationships with the organization’s insurance broker and benefit carriers, serving as the primary point of contact to support plan administration and issue resolution.
• Support benefit renewals and strategic planning activities by gathering and analyzing plan data, coordinating renewal timelines, preparing materials and reports, and assisting with vendor discussions and recommendations.
• Oversee internal open enrollment activities, including system testing, employee communications, and post‑enrollment auditing, to ensure accurate elections, timely execution, and a smooth employee experience.
• Ensure benefit plan compliance with applicable federal, state, and local regulations, including oversight and completion of annual ACA reporting, Section 125 non‑discrimination testing, and other required filings and compliance activities.
• Support administration of the company’s retirement plan, including assisting with annual non‑discrimination testing, audit preparation, and coordination with vendors and internal stakeholders to ensure timely and accurate completion.
• Support wellness planning initiatives through collaboration with internal stakeholders and vendors.
• Demonstrate a strong understanding of the organization’s HRIS and how it supports the benefits function, including eligibility rules, enrollments, life events, vendor integrations, payroll deductions, and reporting. Partner with HRIS, Payroll, and vendors to ensure data accuracy and operational efficiency.
• Perform other duties as assigned to support the Total Rewards Team and broader organizational needs.
• Mentor, train, and supervise team members directly and indirectly, review their work and provide effective constructive feedback to achieve their best performance and goal attainment
• Set the tone for a strong Enterprise culture and high employee engagement.
• Ensure all team members understand, are trained in, and comply with Paradigm’s security requirements and policies.
• Ensure all team members have the minimum level of IT system access required to effectively complete their Paradigm responsibilities.

Benefits

• Health and wellness– We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).
• Financial incentives – Paradigm’s financial benefits help prepare you for the future: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions.
• Vacation - We believe strongly that work-life balance is good for you and for our company. Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest.
• Volunteer time– We want our employees to engage with and give back to their communities in meaningful ways. Full and part-time employees receive one paid day per calendar year.
• Learning and development: One of Paradigm’s core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways, including our new Learning Excellence at Paradigm (LEAP) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager