Benefits Administrator

AcrisureSan Diego, CA
1d$23 - $25Hybrid

About The Position

SBMA, a third-party administrator, is an affordable ACA-compliant benefits provider to thousands of employers. Their goal is to simplify the complexity of providing employee benefits. SBMA is different because of its personal service, speed of implementation, and innovative approach to benefits coverage. SBMA is currently seeking a full-time Benefits Administrator. The Benefits Administrator will collaborate closely with the Account Management Team on various responsibilities, including a range of daily administrative tasks. Ideal candidates will demonstrate attention to detail, reliability, self-motivation, and exceptional customer service skills—both verbal and written. Additionally, candidates should be eager to learn and utilize new computer systems and software while thriving in a collaborative environment.

Requirements

  • High school diploma or the recognized equivalent, required
  • 1+ years of Insurance Experience required
  • 1+ years of Medical Benefits Related Experience required
  • 1+ years of prior experience working in an administrative/office setting
  • Working knowledge of Microsoft Office (intermediate to advanced Excel knowledge)
  • Must possess excellent verbal and written communication skills
  • Ability to work well independently on assigned duties and collaborate effectively with a team

Nice To Haves

  • Bilingual (not required, but a plus)

Responsibilities

  • Support daily eligibility processing, both manually and through automation
  • Help manage workload overflow as required by the department
  • Receive and distribute new group emails, assigning them as necessary
  • Conduct daily and weekly audits on our Data system (Jira) for requests from Account Managers to ensure they are submitted and completed properly.
  • Provide backup for the liaison phone queue as needed by the department
  • Issue Insurance verification letters, ID Cards, and Medical Support orders on behalf of the Account Managers when required
  • Process monthly department error reports
  • Daily office tasks such as Outlook Inbox management, etc.
  • Duties may be adjusted as necessary

Benefits

  • Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
  • Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
  • Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
  • Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
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