Benefits Coordinator

Palm Beach State College • Lake Worth, FL

12d • $53,677

About The Position

Provides administration and coordination for the College’s employee benefit plans and programs. Delivers training, guidance, and assistance to employees in all areas of benefits, to include but not limited to, insurance programs, retirement planning, leave policies, workers’ compensation, and work-life platforms. Researches, analyzes and interprets data for compliance and recommends enhancements to plans, policies, systems and procedures.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field
• Four years of experience in human resources to include a minimum of two years of employee benefits administration
• Knowledge of: Health, vision, dental, life, disability, leave, HIPAA, FMLA, and COBRA laws and regulations
• A variety of insurance and retiree benefit programs, contract compliance, claims processing and resolution
• Microsoft Office Professional or similar application including advanced Excel experience
• Skilled in: Delivering a high level of customer service
• Attention to detail and performing with a high degree of accuracy
• Fact finding and analyzing relevant information to solve problems
• Managing and resolving conflict in a positive manner
• Strategic thinking including effective planning, setting goals, monitoring progress, tracking changes and results, and making appropriate adjustments based on circumstances and context
• Ability to: Organize and prioritize multiple, competing priorities to maximize personal and team effectiveness to meet deadlines.
• Exercise independent judgment and discretion utilizing company policies and procedures.
• Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service.
• Analyzing, creating, and comparing data.
• Process complex problems encountered using knowledge acquired through training and experience.
• Develop and deliver presentations containing complex concepts and information in a manner easily understood by culturally diverse groups with varying backgrounds and education levels.
• Licenses, Registration, Certifications, or Special Requirements: Regular physical attendance required
• Notary Certification within six months of hire

Nice To Haves

• Education and Experience: CEBS, CBP, PHR, SPHR, SHRM-CP, or SHRM-SCP certification
• Workday experience

Responsibilities

• Administers employee benefit enrollments and changes.
• Validates dependents and qualifying events.
• Collaborates with other departments regarding benefit enrollments, changes and integrations in Workday.
• Develops and facilitates presentations across all campuses regarding benefit policies, procedures, plans, guidelines, to enhance supervisor and employee knowledge, including but not limited to, new hire orientation, and training.
• Administers workers compensation including claims filing, initial referral to medical services, and acts as intermediary between employees and the carrier. Reviews work restrictions for accommodation scenarios.
• Coordinates College and Florida Retirement System plans including orientation, workshops, employee selection, audits and validation, DROP participation, reports, leave, and separation processing.
• Administers leave, communicating with employees, supervisors, and payroll to ensure compliance with documentation, reporting and utilization of leave benefits and status.
• Serves as a liaison between participants, retirees, State agencies, and third-party vendors to resolve contested claims, service issues, reporting and eligibility matters.
• Serves as primary contact for assigned benefit perks and ancillary plans. Works with vendors and departments procuring contracts and ensuring provisions are met.
• Conducts audits of all benefit and retirement processes and reports. Coordinates and resolves any related issues.
• Assists in the planning, development, coordination, testing, and maintenance of benefit system changes and implementation, including development of technical procedures, testing scenarios and requirements relating to benefit programs and systems.
• Maintains legal compliance regarding benefits including, but not limited to, ERISA, FMLA, USERRA, PPACA, GINA, Section 125 and COBRA. Develops, implements and monitors standards for the privacy requirements of the Health Insurance Portability and Accountability Act (HIPAA), and adherence to health information in compliance with featured and State laws and the college’s privacy practices. Full access to protected health information (PHI).
• Performs other job-related duties as assigned.

Benefits

• Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more.
• Public Service Loan Forgiveness institution.
• Medical, dental, vision, disability, life insurance, parental leave, and more.
• Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.
• Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more.
• Leadership programs, professional learning workshops, and more.
• State retirement plan options and voluntary 403(b) and 457 plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees